Get started with the Workfront Content Reviewer

The information on this page refers to functionality not yet generally available. It is available only in the Preview Sandbox environment.

Content Reviewer is an AI Collaborator—a type of AI agent that can be added to your projects, tasks, and documents. AI Collaborators can be configured in the Setup area and assigned just like users.

In Workfront, Content Reviewer helps increase content velocity and improve brand compliance throughout the review and approval process. You can add Content Reviewers to approval templates or include them in individual review and approval requests.

Access requirements

To set up Content Reviewers in Workfront, you must be a system administrator.

Any user can add the Content Reviewer to a review and approval request.

Requirements

Supported file types supported-file-types-ai-reviewer

The Content Reviewer can review the following file types:

If you upload an unsupported file type, the Content Reviewer option will not be available when creating an approval workflow.

Set up brand guidelines

The Workfront Content Reviewer uses the brand guidelines when reviewing your content. Workfront administrators can set up brand guidelines in the Workfront Setup area. Brands created in GenStudio Foundation are also available in Workfront.

To set up brand guidelines, system administrators must:

Create Content Reviewers

Once at least one brand is set up, Workfront administrators can begin creating Content Reviewers in the Setup area. You can create multiple Content Reviewers focused on different guidelines:

Content Reviewers can then be assigned to approval templates and individual review and approval requests.

For more information, see Configure AI Collaborators.

Add Content Reviewers to review and approval requests

Users can add Content Reviewers to existing approval templates or to individual review and approval requests.

Approval templates

If your organization often adds the same people to review and approval requests, Standard license users can create approval templates in the Workfront Setup area.

Users can add Content Reviewers to approval templates to automatically check for brand compliance when a template is used to create a request.

Once created, approval templates can be applied to assets in the Documents area of a project, task, or issue.

For more information, see Create an approval workflow template for documents.

Individual review and approval request

When users create individual review and approval requests, they can add a Content Reviewer in with other participants or they can create a single request with only the Content Reviewer to check for brand compliance.

For more information, see Create a document approval workflow.

View Content Reviewer score and feedback

Seconds after the review and approval request with a Content Reviewer is submitted, the score and feedback from the Content Reviewer is available in the Document Summary panel–even if other participants are still reviewing and making decisions.

Approval owners also receive an email notifying them that a review has been completed on the asset. From the email, click Go to review and see the score and feedback in Workfront.

The Content Reviewer is not designed to be a decision-maker in the review and approval workflow. It only provides a score and recommendations to align the asset with the specified brand requirements.

If the asset does not meet brand guidelines, the creative can upload a new version and the approval owner can create a second review and approval request with the Content Reviewer.

For more information on viewing scores and feedback, see View Content Reviewer score and feedback.