Unlink issues from their Resolving Objects

When you create a project or a task by converting an issue to the project or task, you have the option to keep the original issue. Your Adobe Workfront administrator must enable this preference for you to have this option during the conversion of the issue.
For more information about converting issues to projects and tasks, see Overview of converting issues in Adobe Workfront.

When you decide to keep the issue which was converted to the project or the task, the resolution of the issue is tied to the project or the task. The issue becomes the Resolvable Object of the project or the task. The project or task are the Resolving Objects of the issue.

You can also manually link an issue to another issue. The second issue becomes the Resolving Object for the first issue, in this case.
For more information about Resolving Objects, see Overview of Resolving and Resolvable Objects.

TIP
The issue status cannot be changed, as it changes automatically with the status of the Resolving Object.

You can unlink the resolution of an issue from that of a project, task, or issue by removing the project, task, or issue from the issue.

Access requirements

Expand to view access requirements for the functionality in this article.
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Adobe Workfront package Any
Adobe Workfront license

Contributor or higher

Request or higher

Access level configuration

Edit access to Issues

View access to Tasks and Projects

Object permissions

Manage permissions on the issue

View permissions on the task or project

For more detail about the information in this table, see Access requirements in Workfront documentation.

  1. Go to the issue that is linked to a project, task, or issue.

  2. Click the Issue Details section.

  3. Go to the Overview area of the Issue Details section.

  4. In the Resolved By field, remove the resolvable object type.
    An issue can be resolved by a project, task or issue.

    This removes the resolving object from the issue.

  5. Click Save Changes.
    The issue is no longer linked to a project, task, or issue, and you can now resolve the issue independently.

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