Unlink issues from their Resolving Objects

Last update: July 26, 2022

CREATED FOR:

  • User

When you create a project or a task by converting an issue to the project or task, you have the option to keep the original issue. Your Adobe Workfront administrator must enable this preference for you to have this option during the conversion of the issue.
For more information about converting issues to projects and tasks, see Overview of converting issues in Adobe Workfront.

When you decide to keep the issue which was converted to the project or the task, the resolution of the issue is tied to the project or the task. The issue becomes the Resolvable Object of the project or the task. The project or task are the Resolving Objects of the issue.

You can also manually link an issue to another issue. The second issue becomes the Resolving Object for the first issue, in this case.
For more information about Resolving Objects, see Overview of Resolving and Resolvable Objects.

TIP
The issue status cannot be changed, as it changes automatically with the status of the Resolving Object.

You can unlink the resolution of an issue from that of a project, task, or issue by removing the project, task, or issue from the issue.

Access requirements

You must have the following access to perform the steps in this article:

Adobe Workfront plan*Any
Adobe Workfront license*Request or higher
Access level*

Edit access to Issues

View access to Tasks and Projects

Note: If you still don't have access, ask your Workfront administrator if they set additional restrictions in your access level. For information on how a Workfront administrator can change your access level, see Create or modify custom access levels.

Object permissions

Manage permissions on the issue

View permissions on the task or project

For information on requesting additional access, see Request access to objects.

*To find out what plan, license type, or access you have, contact your Workfront administrator.

  1. Go to the issue that is linked to a project, task, or issue.

  2. Click the Issue Details section.

  3. Go to the Overview area of the Issue Details section.

  4. In the Resolved By field, remove the resolvable object type.
    An issue can be resolved by a project, task or issue.

    This removes the resolving object from the issue.

  5. Click Save Changes.
    The issue is no longer linked to a project, task, or issue, and you can now resolve the issue independently.

Previous pageOverview of Resolving and Resolvable Objects
Next pageManually tie the resolution of an issue to other issues, tasks, or projects

Workfront