Sales Connect Plugin Not Showing up in Gmail sales-connect-plugin-not-showing-up-in-gmail

From our experience, here are some things to try if your toolbar is not appearing.

  • Verify that our extension downloaded properly. If you’re in Chrome, pull up your list of extensions. Is Sales Connect (Tout) listed?

  • What’s your language set as in Gmail? If it’s something other than English, try changing it to English.

  • This may be obvious, but try exiting out of your browser and opening an entirely new window.

  • Head over to the web application and make sure you’re logged in there.

  • Make sure you have cookies enabled. If you’re using Chrome, go to Settings > Show advanced settings > Content settings > Uncheck “Block third-party cookies and site data.”

  • Try disconnecting then reconnecting the Sales Connect browser extension.

If none of the tips above helped, please submit a case to Support.