Meeting Fallback

Select a standard (system) message or write a custom one for visitors to see when meeting booking is unavailable.

Live Chat Fallback

Select a standard (system) message or write a custom one for visitors to see when Live Chat is unavailable.

NOTE
Selecting the Include Meeting Booking Option checkbox will give the chat visitor the option to book a meeting when no agents are available to live chat.
TIP
When creating a custom message, you can style the font, use links, even insert emojis! :)
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