Enable Call Recording enable-call-recording

As an admin you can enable call recording for your Sales Connect calls. Recording your team’s calls can be a great way to coach your sales reps on the best calling practices.

  1. Click the Settings icon and select Settings.

  2. Under Admin Settings, click General.

  3. Scroll down to Sales Connect Phone Settings and select the Enable call recording toggle.

  4. If you want to give your sellers the ability to enable or disable call recording for themselves, click Optional recording for all team members. If you want all calls recorded automatically, click Record all calls.