Plug-In Releases for Microsoft Dynamics MSI

Last update: February 16, 2024

When you first sync to Microsoft Dynamics, you download and install the latest version of the plug-ins for Marketo Sales Insight (MSI). Periodically, Marketo Engage updates these plug-ins, so you can return to the same place to download the new version.

If you’re using the Marketo native CRM sync solution to Dynamics, please download the latest plug-in corresponding to your Dynamics release. For those who have a custom sync and have purchased Marketo Sales Insight, the package is here.

NOTE
These versions work for both on-premise and online versions of Dynamics.

Upgrading your MSI Solution

  1. Import the latest version of the solution over the existing version of your Dynamics CRM by pressing the Import button in Dynamics.

NOTE
Example: if your Dynamics CRM has version 2.0.0.20 and the latest version is 2.0.0.21, you would import over version 2.0.0.20.

  1. Click Next.

  2. Select Stage for Upgrade and Maintain customizations, then click Import.

  3. Click Next.

  4. After a successful import you’ll see two MSI solutions: MarketoSalesInsight and MarketoSalesInsight_Upgrade. Select the older solution and click Apply Solution Upgrade.

And that’s it! After the upgrade you will only see one MSI Solution.