Plug-In Releases for Microsoft Dynamics MSI plug-in-releases-for-microsoft-dynamics-msi
When you first sync to Microsoft Dynamics, you download and install the latest version of the plug-ins for Marketo Sales Insight (MSI). Periodically, Marketo Engage updates these plug-ins, so you can return to the same place to download the new version.
If you’re using the Marketo native CRM sync solution to Dynamics, please download the latest plug-in corresponding to your Dynamics release. For those who have a custom sync and have purchased Marketo Sales Insight, the package is here.
Upgrading your MSI Solution upgrading-your-msi-solution
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Import the latest version of the solution over the existing version of your Dynamics CRM by pressing the Import button in Dynamics.
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Click Next.
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Select Stage for Upgrade and Maintain customizations, then click Import.
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Click Next.
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After a successful import you’ll see two MSI solutions: MarketoSalesInsight and MarketoSalesInsight_Upgrade. Select the older solution and click Apply Solution Upgrade.
And that’s it! After the upgrade you will only see one MSI Solution.