Dynamic Fields Glossary dynamic-fields-glossary

When creating a template in Sales Connect, we always recommend integrating dynamic fields, using the MSE Dynamic Fields button.

This tool is used to auto-personalize your email and save you tons of time by pulling information from the People page.

Dynamic Field
Example of what appears in your email
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Keith Flynn
Keith Flynn, Senior Technical Writer - Adobe
Senior Technical Writer

Things to note:

  • If a contact’s information is entered incorrectly or is missing from the People page, it will not pull over correctly into your template.
  • The difference between {{company}} and {{company_friendly}} is that {{company_friendly}} will remove any formal title, such as Inc., LLC., etc., from the name of your contact’s company.
  • When using {{company_friendly}}, make sure you separate Inc. or Co. with a comma in the contact details. This is how Sales Connect knows what to remove when pulling in the value.
  • The system automatically appends the user’s signature to each email sent. If the user is using a template with the {{my_signature}} dynamic field, the system will populate the signature where the {{my_signature}} dynamic field has been placed. It’s only added there as to avoid duplication. The system will handle {{team_unsubscribe}} the same way when the global append unsubscribe setting is enabled.
You can create your own custom dynamic field for anything you’d like to have automatically pulled into your emails