Disable Pre-fill for a Form Field disable-pre-fill-for-a-form-field

When a web visitor is known (cookied), Marketo forms will pre-fill fields with their information by default. If you want to turn this off, here’s how to do it.

Form Pre-fill is enabled by default. Landing page level pre-fill settings and admin level pre-fill settings trump the form level setting:
Form > Landing Page > Admin

How to Disable Pre-fill how-to-disable-pre-fill

  1. Go to Marketing Activities.

  2. Select your form and click Edit Form.

    note caution
    Form Pre-fill does not work when embedding a form on your own pages. It only works on Marketo landing pages.
  3. Select one of the fields and set Form Pre-fill to Disabled.

    note tip
    You can also disable form pre-fill at the landing page level or at the admin level.
  4. Click Finish.

  5. Click Approve and Close.

Sensitive Fields sensitive-fields

When you mark a field as sensitive, preventing its values from being pre-filled in forms, you will see this on the Pre-fill option.