Additional Notes

  • Sync-up time - For a new user, there is about a 10 minute delay before an initial SSO request is processed.
  • User Provisioning - Users are provisioned manually by Marketo.
  • Authorization - User permissions are maintained within Marketo.
  • OAuth support - Marketo does not currently support OAuth.
  • Automatic User Propagation - Also known as “Just in Time Provisioning,” this is when a user’s first SAML login is capable of creating the user in whatever web application they’re accessing (e.g., Marketo) and no manual admin action is required. This is not supported by Marketo at this time.
  • Encryption - Marketo does not currently support encryption.
NOTE
Before starting, have your Identity Provider Certificate in X.509 format and in .crt, .der, or .cer extension.

Update SAML Settings

SSO is disabled by default. Follow these steps to enable SAML and configure it.

  1. Go to the Admin area.

  2. Click Single Sign-On.

    NOTE
    If you don’t see Single Sign-On under Admin, contact Marketo Support.
  3. Under the SAML Settings section, click Edit.

  4. Change SAML Single Sign-On to Enabled.

  5. Enter your Issuer ID, Entity ID, select the User ID Location, then click Browse.

  6. Select your Identity Provider Certificate file.

  7. Click Save.

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