Marketo Sandbox marketo-sandbox
A Marketo Engage sandbox is an additional instance used for testing purposes before implementation in the production environment.
AVAILABILITY
Not everyone has purchased this feature. Contact the Adobe Account Team (your Account Manager) for details.
A Marketo sandbox cannot be synced to your regular CRM if it is already synced to your production instance. Use your CRM’s sandbox for the sync, and follow all the same steps as the original sync.
Things to Know About Sandboxes things-to-know-about-sandboxes
- If you wish to add users, the process is the same as adding users in production. Again, they must use a different email address if they already have a Marketo login.
- Your Marketo sandbox will start out empty, but have the same features available as your production instance.
- If you create a program in your sandbox and want to move it to production, you can perform a program import.
- Sandboxes are throttled so production instances are not adversely affected by testing environments. You can send up to 20 emails per campaign run.
CAUTION
Sandbox refresh for the Marketo Dynamics or Salesforce Sync is not supported at this time. If you need to refresh your CRM sandbox, a new Marketo sandbox is required. Contact the Adobe Account Team (your Account Manager) for details.
Instance Copy instance-copy
You can submit a Support case requesting a one-time instance copy to fill your sandbox. The instance copy will not bring over everything, however. Contact Marketo Support for details.
NOTE
If you are changing your native CRM, a new Marketo instance would be needed, and an instance copy to the new Marketo instance would not be possible. Instead, work with Marketo Support to explore the Import Program functionality.
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