Edit the Unsubscribe Message edit-the-unsubscribe-message

Admin Permissions Required

When you send marketing emails (non-operational), unsubscribe text and links are appended to the bottom. You can change the defaults. Here’s how.

Where to Make the Edit where-to-make-the-edit

  1. Go to the Admin section.

  2. Click Email.

    note caution
    The following variables are critical. Don’t delete them!
    • %mkt_opt_out_prefix%
    • mkt_unsubscribe=1&mkt_tok=##MKT_TOK##
  3. Edit the Unsubscribe HTML and Unsubscribe Text versions to your liking and click Save Changes.

    There you have it. Make sure to test! You don’t want your marketing emails to have broken unsubscribe links.

You can customize the position of the unsubscribe HTML in your email by using tokens.

Default Unsubscribe Text default-unsubscribe-text

If you ever need to revert to default system unsubscribe, copy/paste the following:

Unsubscribe HTML:
<pre data-theme="Confluence"><p><font face="Verdana" size="1">If you no longer wish to receive these emails, click on the following link: <a href="%mkt_opt_out_prefix%UnsubscribePage.html?mkt_unsubscribe=1&mkt_tok=##MKT_TOK##">Unsubscribe</a><br/></font></p></pre> Unsubscribe Text:
<pre data-theme="Confluence">%mkt_opt_out_prefix%UnsubscribePage.html?mkt_unsubscribe=1&mkt_tok=##MKT_TOK##</pre>