Transactional Sales Email Templates transactional-sales-email-templates
If your team is sending out transactional or non-commercial emails, you can mark an email template as non-commercial so it can bypass unsubscribes.
Things to Note things-to-note
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Non-commercial emails will bypass sales unsubscribes and Marketo Engage unsubscribe check, but will not bypass blocked domains.
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Unsubscribe messages will not be automatically appended to non-commercial emails, even if the append unsubscribe message admin setting is enabled. However, the
{{team_unsubscribe}}dynamic field will still populate your team unsubscribe message.
Configure an Email Template for Non-commercial Use configure-an-email-template-for-non-commercial-use
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In the header, click Templates.
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Find and select the template you want to update.
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Enable the non-commercial email toggle under Template Settings.
Send a Non-commercial Email send-a-non-commercial-email
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In the header, click Compose. Find and select the desired non-commercial template.
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Users will see a banner showing them they have selected a non-commercial email template.
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Click Send.
The email will still be sent even if the person is unsubscribed.