OP-Scoring-Behavior op-scoring-behavior

This example is an advanced (tokenized) Operational Program for Behavior Scoring using a Marketo Engage Default Program. View and edit the scoring values under the program’s “My Tokens” tab. Requires custom score field called “Behavior Score.”

For further strategy assistance or help customizing a program, please contact the Adobe Account Team or visit the Adobe Professional Services page.

Channel Summary channel-summary

Channel
Membership Status
Analytics Behavior
Program Type
Operational
01-Member
Operational
Default

Prerequisite Fields prerequisite-fields

Type
Friendly Name
API Name
Score
Behavior Score
BehaviorScore

Program Contains the Following Assets program-contains-the-following-assets

Type
Template Name
Asset Name
Smart Campaign
Email - Clicks Link in Email
Smart Campaign
Form - Fills Out Contact Form
Smart Campaign
Form - Fills Out Content Form
Smart Campaign
Form - Fills Out Default Form
Smart Campaign
Form - Fills Out Event Form
Smart Campaign
Web - Downloads Any PDF
Smart Campaign
Web - PPC Scoring
Smart Campaign
Web - Visits Key Web Pages
Smart Campaign
Web - Visits Multiple Web Pages in 1 Day
Smart Campaign
Live Event - Attended
Smart Campaign
Tradeshow - Influenced
Smart Campaign
Tradeshow - Visited Booth
Smart Campaign
Webinar - Attended
Smart Campaign
Decrease Score - No Activity
Smart Campaign
Decrease Score - Visits Undesirable Web Pages
Folder
Interactions
Folder
Program Status Changes
Folder
Score Decay

My Tokens Included my-tokens-included

Token Type
Token Name
Value
Score
{{my.Decrease Score - No Activity}}
-10
Score
{{my.Decrease Score - Visits Undesirable Web Pages}}
-5
Score
{{my.Email - Clicks Link}}
+2
Score
{{my.Form - Fills Out Contact Form}}
+30
Score
{{my.Form - Fills Out Content Form}}
+15
Score
{{my.Form - Fills Out Default Form}}
+10
Score
{{my.Form - Fills-out Event Form}}
+15
Score
{{my.Live Event - Attended}}
+30
Score
{{my.Tradeshow - Influenced}}
+20
Score
{{my.Tradeshow - Visited Booth}}
+5
Score
{{my.Web - Downloaded Any PDF}}
+5
Score
{{my.Web - PPC Scoring}}
+15
Score
{{my.Web - Visits Key Web Pages}}
+5
Score
{{my.Web - Visits Multiple Web Pages in 1 Day}}
+5
Score
{{my.Webinar - Attended}}
+20

Conflict Rules conflict-rules

  • Program Tags

    • Create tags in this subscription - Recommended
    • Ignore
  • Landing Page template with the same name

    • Copy original template - Recommended
    • Use destination template
  • Images with the same name

    • Keep both files - Recommended
    • Replace item in this subscription
  • Email templates with the same name

    • Keep both templates - Recommended
    • Replace existing template

Best Practices best-practices

  • Each campaign built is meant to be an example of the best practice build and not specific to your use cases. Remember to update the Smart Campaigns to address your specific pain points and data challenges.

  • Consider updating the naming convention of this program example to align with your naming convention.

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