Agile Release Features

All features below follow an Agile format and are released on various dates before or after the standard release date. Please check next to each feature for its status.

Sales Insight Actions

(star)

FeatureStatusDocumention
Expandable Compose Window: The compose email window will now automatically compress unused space, allowing for more room in the editor. Additionally, the window will be able to pop out and expand even further, giving users as much room as they need to make edits to their emails.Coming SoonComing Soon

Dynamic Chat

FeatureStatusDocumention
Chatbot UI for Conversational Forms: Website visitors can now request live chat in a Conversational Flow.Coming SoonComing Soon
Chatbot Font Color Options: Customize font colors in a chatbot configuration.Coming SoonComing Soon
Option to Repeat Dialogue: You can now make a Dialogue restart at the beginning after a visitor has reached the end.Coming SoonComing Soon
Manual Live Chat Termination: Both visitors and agents can now manually terminate a live chat session.ShippedAgent Inbox
Recent Marketo Engage Activities in Agent Inbox: Recent Marketo Engage activities, such as Opened Email and Filled Out Form, will be shown for leads in the Agent Inbox.Coming SoonComing Soon
Conditional Branching: You can now show visitors different conversation content based on predefined conditions, such as visitor location or live agent availability.Coming SoonComing Soon

Announcements

  • One-Click List-Unsubscribe Update: Gmail and Yahoo have implemented several new sender requirements that took effect on February 1, 2024. Learn what they are and how they affect you.

  • Sync Lead API Update: The Sync Lead API’s behavior has been adjusted slightly concerning updates to the unsubscribed field. Now, when you pass null as the value, it is equal to passing a value of false.

  • Marketo Engage Forms jQuery 1.x: In our January 2024 release, we’ll be updating the jQuery for Marketo Engage Forms to jQuery 3.x. This may impact custom Form implementation relying on older versions of jQuery. Learn more here.

  • Email Verification for SSO Only Users: SSO Only users used to be automatically verified, allowing them to use an inaccessible email account. Starting in mid-January, all existing SSO Only users will become unverified and be asked to reverify their email via a link we send to the email account. All new SSO Only users will need to verify their email addresses going forward.

  • Watch the January 2024 Marketo Engage Release Webinar.

Previous pageDynamic Chat Release
Next pageRelease Notes: March '24

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