OP-Deliverability Management op-deliverability-management

This is an example of deliverability management best practice workflows utilizing a Marketo Engage Default Program, to review your current state of email deliverability and manage chronic bounces and non-responders.

NOTE
Requires custom string field “Marketing Suspended Reason” to import. Learn more.

For further strategy assistance or help customizing a program, please contact the Adobe Account Team or visit the Adobe Professional Services page.

Channel Summary channel-summary

Channel
Membership Status
Analytics Behavior
Program Type
Operational
01-Member
Operational
Default

Prerequisite Fields prerequisite-fields

Type
Friendly Name
API Name
String
Marketing Suspended Reason
MarketingSuspendedReason

Program Contains the Following Assets program-contains-the-following-assets

Type
Template Name
Asset Name
Smart Campaign
Marketing Suspend Chronic Non-Responders
Smart Campaign
Marketing Suspend Chronically Bouncing Emails
Smart Campaign
Reset "Email Invalid" after Email Update
Smart Campaign
Reset "Marketing Suspended" after Email Update
Folder
Manage
Folder
Review

Conflict Rules conflict-rules

  • Program Tags

    • Create tags in this subscription - Recommended
    • Ignore
  • Landing Page template with the same name

    • Copy original template - Recommended
    • Use destination template
  • Images with the same name

    • Keep both files - Recommended
    • Replace item in this subscription
  • Email templates with the same name

    • Keep both templates - Recommended
    • Replace existing template

Best Practices best-practices

  • Each campaign built is meant to be an example on the best practice build and not specific to your use cases. Remember to update the Smart Campaigns to address your specific pain points and data challenges.

  • Consider updating the naming convention of this program example to align with your naming convention.

recommendation-more-help
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