Update Person Data

Last update: August 27, 2024

Mission: Update a person’s contact info or other data

PREREQUISITES

Let’s imagine that at your recent tradeshow, a person gave you some additional contact info. Here’s how to update person data.

Find the Person You Need to Update

  1. Go to your Database.

  2. Search the person’s name or email address.

    TIP
    Using the email address to search will result in faster search.

  3. Double-click to open the person detail.

    TIP
    There are lots of ways to update person data in Marketo. See Import a List of People and Change Data Value.

Update the Person Data

  1. Type in the new info you received and then close the tab.

CAUTION

  • Make sure email addresses contain ASCII characters only.

  • Marketo does not support email addresses that contain emojis.

NOTE
Once you change the data, Smart Lists and Smart Campaigns will recognize the new information immediately.

Mission Complete

Nice job! You’ve updated your person data.

◄ Mission 8: Alert the Sales Rep

Mission 10: Redirect a Landing Page ►

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