Customize a duplicated Report Builder template

Overview

After duplicating a template, you can add or remove columns, update filters, rename columns, and adjust sorting before saving and downloading. This article covers each customization step.

Before you start, duplicate a template from the Templates tab.

Add and remove columns

  1. In the edit view, locate the data set that contains the column you want to add.
  2. Select + next to the column name. The column appears in the report canvas.
  3. To add the same column more than once, for example, to count two different status values. Select + again for that column.
  4. To remove a column, select it in the canvas, then select the remove icon.

Reorder and rename columns

  1. Drag a column to the desired position in the canvas. The order in the canvas matches the column order in the downloaded file.
  2. To rename a column, select its alias field and enter the name you want to appear as the column header in the report.

Update filters

  1. To change an existing filter value, select the filter row, edit the value, then confirm.

  2. To add a new filter, select Add filter.

  3. Choose the field you want to filter on.

  4. Select an operator. Available operators depend on the field’s data type.

  5. Enter or select a value:

    • For string fields, type to search and select from the suggestions.

    • For list fields, select one or more values from the picker.

    • For date fields, enter a date or choose a relative range such as last 90 days.

  6. To remove a filter, select the delete icon on that filter row.

Update sorting

  1. Select the sort icon on the column you want to sort by.
  2. Select Ascending or Descending.
  3. To sort on additional columns, repeat for each column. The first sorted column is primary; additional sorts apply within ties.
TIP
Always apply at least one sort. Without sorting, row order may differ between downloads of the same report.

Save and download

  1. Select Save to save your changes to the Reports tab.
  2. Select Download to generate the report. You’ll receive an in-app notification when the file is ready.
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