Generate a HAR file
Read on to know how to generate HAR files on Google Chrome.
To generate a HAR file, follow these steps:
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Open a Google Chrome window and open a new tab.
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Open developer tools for the page, right-click > Inspect.
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Open the Network tab. Ensure that the red record button is active. Enable the Preserve Log checkbox.
Select the Preserve Log checkbox in the Network tab
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Login to Learning Manager using your credentials and take the course. Do all the operations which will result in the issue.
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In developer tools, right click and select Save All as HAR with Content.
In some versions of Google Chrome, you might have to select Copy > Copy all as HAR.
Copy all HAR files
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Paste the copied content in a notepad file. Save it to Desktop as logs.har and email it to Adobe.