Learning Manager compliance to GDPR
What is GDPR?
How or Why does it apply to you as an Adobe Learning Manager customer?
What role does Adobe play in this as a vendor of Learning Manager?
As per GDPR, If your business provides a product or service to EU residents, and determines how and why to collect, track, and monitor their data, you’re considered a data controller. As an Adobe Learning Manager customer, if you perform one of these activities you are considered as a data controller.
Businesses that process data on behalf of controllers are considered data processors. As a vendor of cloud-hosted LMS Adobe Learning Manager, Adobe plays the role of a data processor. Here are some more details about GDPR and Your Business.
How does Learning Manager enable you to be compliant with GDPR?
Learning Manager has built in the following tools and processes that will help you in GDPR compliance. To support any processes that go beyond the product to be fully compliant with the regulation, you may still need to evaluate with your compliance team.
Right to Forget- Reaching the Data Controller: GDPR requires data controllers to support a Right To Forget functionality for their users. This means that any user has the right to request the data controller to permanently delete any Personal data stored for that user. If you get such a request and further evaluate that it is a valid request, this functionality is now provided in Learning Manager through its Purge Users functionality. This feature allows the admin to initiate a permanent delete of any data related to a specific individual, upon the individuals request at which point Learning Manager will instantly hard delete the data from its database and a purge of the backup logs (meant for recovery of the system) will also follow automatically.
Right to Forget- Reaching the Data Processor: The end user can also reach out to Adobe independently for deleting their PII. In this case, Learning Manager will automatically detect which accounts own the PII for that user and Adobe will notify the admin immediately of such a request. Admin can then evaluate the validity of the request and take a call on the request through the Purge Users feature.
Right to Access: GDPR allows the end user the right to request data that a controller may have stored for that end user. To support this request, Learning Manager allows the admin to self-generate Learner Transcript which can be shared with the user.
Privacy by Design, Data Encryption: We process data both in transit and at rest using best-in-class encryption standards to ensure data security. Encryption algorithms used are SHA-256. This ensures that any data that you store is adequately protected so that it does not fall into the wrong hands.
Learning Manager
- Learning Manager User Guide
- Introduction
- New features summary
- New features summary July 2024
- New features March 2024
- New features November 2023
- Release Notes
- System requirements
- ALM reference site package for AEM Sites
- Adobe Learning Manager App for Microsoft Teams
- Learning Manager compliance to GDPR
- Accessibility in Learning Manager
- Support for custom domain
- Recommendations in Adobe Learning Manager
- Transition from Adobe FTP Manager
- Supported languages in Adobe Learning Manager
- API deprecations and changes in Adobe Learning Manager
- Whitelabeling in Adobe Learning Manager
- Embedded Player interaction API documentation
- Get Started
- Administrator
- User log in
- Add users and create user groups
- Add classroom locations
- Create course instances and learning paths
- Content marketplace
- Reports
- Learning Paths
- Learning Plans
- Manage Learning Manager orders and billing
- Job Aids
- Certifications
- Catalogs
- Add users in bulk
- Impersonate a Learner and Manager
- Multiple SSO Logins
- Set up interface language through SAML
- Peer accounts
- Create and modify skills and levels
- AI-based recommendation of courses
- Import skills
- Gamification
- Customize learner homepage
- Badges
- Color themes
- Learner transcripts
- Waitlist & attendance management
- Fluidic player
- Announcements
- Email templates
- Adobe Connect integration
- Settings
- Notifications
- iPad & Android tablet users
- Purge users
- Tags
- Learning Manager Content Catalog
- Custom roles
- Catalog labels
- xAPI in Learning Manager
- Monitoring and moderating Social Learning as an admin
- Enable full control of shared catalog
- Map skill with skill domains
- Native extensibility
- Multiple enrollment
- Non-logged in experience for learners
- Learning Programs
- Product Terminology
- Integration Admin
- Migration manual
- Learning Manager Connectors
- Non-logged-in APIs
- Webhooks
- Credly
- Learning Tools Interoperability
- Integrate Learning Manager with AEM
- Install Salesforce package in Learning Manager
- Install Microsoft Teams connector
- Application developer manual
- Learning Manager App for Salesforce
- Settings
- Manage custom roles via CSV files
- Authors
- Instructor
- Learner
- Log in
- Profile Settings
- Catalogs
- My Learning
- Fluidic player
- Learning Programs
- Certifications
- Job Aids
- Multi item cart in ALM
- Badges
- Skills & Levels
- Gamification
- User notifications
- Announcements
- Waitlist & attendance management
- AI-powered search in Adobe Learning Manager
- Learning Manager app for Salesforce
- Adobe Connect integration
- Learner App for mobiles and tablets
- Social Learning in Learning Manager
- Adobe Learning Manager desktop application
- Learner home page
- Share to Social Learning
- System requirements | Adobe Learning Manager desktop application
- Manager
- Frequently Asked Questions
- Knowledge Base
- Unable to log in to Learning Manager
- Learning Summary does not display current data
- Unable to upload a CSV
- Generate a HAR file
- L1 feedback auto popup does not appear
- Unable to view certain courses under catalog while creating a Certification
- Unable to view certain course under catalog while creating a Learning Program
- Issues in retiring a Learning Program
- Unable to assign a badge
- Session expires in Learning Manager
- Unable to search a course
- Troubleshoot migration issues
- Troubleshoot Learning Manager app issues
- Users get auto deleted in Learning Manager
- Publishing issues in the EU domain
- Unable to register as external user
- Okta Active Directory integration with Adobe Learning Manager
- Unable to view learners in a course
- Unable to view calendar
- Module is not marked complete after completing a course
- Unable to achieve a skill after completing a course
- Radio buttons are missing
- Unable to view file submissions in Learning Manager