Learner App for mobiles and tablets

Read this article to know how to download Learning Manager Learner app for smartphones and tablets. Learn how to consume courses using your mobile or tablet.

Overview overview

Learning Manager app for learners is available for both Android phone users and iPhone users. Go to either Google Play Store (Android OS) or iTunes (macOS), and download the Learning Manager app.

After you download and install this app, log in to the app using your learner credentials. When you open the Learning Manager mobile app, the following screen is displayed by default.

The home page of the Learning Manager app

Home page homepage

For all accounts that have the option Immersive Layout enabled, there is a brand-new home page to support the Immersive Layout configuration. The home page is organized as a list of cards for the following:

List of cards on the home page

Social feed of the learner

Feedback rating feedbackrating

Learning Manager prompts the learner to provide feedback about their experience with the Mobile App. This feedback appears once in a month and gives enough time interval for users to experience the app and then provide the feedback.

For existing users, they should see the feedback popup once they close the Player for the first time after updating the app to latest version.

Note that the feedback collection is anonymous and appears only for users who’ve enabled the option Share Usage Data via a configuration in App settings.

Download badge downloadbadge

Learners can download their badges in PDF and Image format. In the User profile section, scroll down, and click any link to download a badge. The downloaded badge is saved in the default device folder. The app allows you to open the folder or the file immediately after the download completes.

Download a badge

Mobile web responsive layout responsive

A completely responsive mobile web experience that ensures that learners use their devices to consume training even if they haven’t installed the mobile app.

When you first sign into the learner app via the browser on your device, the learner app shows up in the form of a mobile-friendly, responsive layout.

The mobile web responsive UI support is only available when an account is configured for immersive layout only. The responsive UI is not available for classic layout.

Download prompt in ALM web

When users open an ALM link or use the ALM web on their mobile devices, they should see a prompt asking them to download the app for a better experience.

Download ALM app

Unsupported features in mobile immersive experience unsupportedfeaturesinmobileimmersiveexperience

The following workflows appear in the classic experience for a learner:

  • Multi-Attempt
  • Flexi LP
  • File Upload scenarios
  • Providing L1 Feedback

Other app features that are not supported are:

  • Social App: A learner is redirected to Classic experience if he/she clicks on Social widget on Home page
  • Profile Settings/Edit Profile
  • View Badge/Skills
  • Leaderboard: A learner is redirected to Classic experience if he clicks on Leaderboard widget on Home page
  • Downloading Job Aids.
  • Filter options in Search.

Social Learning now supports the mobile immersive web experiences.

There are some features, which are not supported Mobile Immersive App. These are:

Not supported
Board Creation, Board Editing, Copy URL , Delete , Report, Sort , Filter
Poll Type Post Creation, Edit , Multiple attachment to the post, Copy URL, Pin to Top
Comment/ Reply
Edit, Mark as Right Answer, Uploading image/video/audio in comment or reply
Capture Audio; only uploading of audio file
Notifications, Post View, Social Leaderboard, People I follow, User Profile

Enable learners to download Job Aid download-job-aid

In the mobile immersive mode, a learner can download a Job Aid. Tap Settings and then tap Catalogs. Download a Job Aid from the list that appears.

Download a Job Aid

Enable learners to download Learner Transcript download-learner-transcript

In the mobile immersive mode, a learner can download the Learner Transcripts.

Download Learner Transcripts

View badges and skills viewbadgesandskills

Viewing badges, skills, and gamification points

The default screen displays your recently achieved badges, skills, and gamification points just below your profile info. If you are using a phone, the recently achieved badges are displayed. Swipe right to see more information.

My Pending Learnings

By default, the screen displays the courses that you are enrolled in. The donut chart displays the learning overdue, learnings nearing deadline, and learnings on track.

Tap a course to view the details of the course, your completion date (if applicable). You can either Continue or Revisit the course from this screen, depending on your completion status.

View pending learnings

Viewing catalogs

Tap the icon next to the book icon at the bottom of the screen. You can immediately view the catalog with all the associated learning objects. You can choose to view them in grid layout or choose the detailed view. Select recommendations to see course recommendations based on your learning history.

View course recommendations

Sort and filter learning objects sortandfilterlearningobjects

Sorting and filtering

Click the sort icon at the upper right corner of the courses or catalog screen to sort the learning objects alphabetically (ascending or descending), or by published date. You can also filter the learning objects by type, completion status, skills, or by tags. Tap and select the filter and tap Apply to apply the filter.

Using the Search functionality

At the top right of your phone screen, you can see a search icon. Tap that icon to search for learning objects by course metadata, unique Id, skills, and so on.

Managing profile, settings, and notification

Tap menu at the top left corner of the screen to view your profile, notifications as well as account settings.

This menu also allows you to scan the QR code for marking attendance for courses.

All you need to do is, tap the Scan QR Code option and scan the code.

Offline consumption of courses

When you consume downloaded courses while you are online, Learning Manager will access the downloaded course instead of making server calls.

Scan QR code to enroll qrcode

You can scan a QR code and enroll for a course. After the learning Administrator generates a QR code, you can scan the QR code from the app and get enrolled in a course.

  1. To scan the QR code, tap on the top-left corner of the screen.
  2. Tap Scan QR Code.

The scan QR feature allows a learner to perform one of the actions mentioned below depending on the QR code generated by the learning administrator:

  • Enrollment: This allows the learner to enroll to a course by scanning the QR code.
  • Completion: This allows the learner to mark the course as completed by scanning the QR code.
  • Enrollment and Completion: This allows the learner to enroll and mark completion at the same time by scanning the QR code.
  • Mark Attendance: This allows the learner to mark attendance for a particular session by scanning the QR code.

Renaming Learning Objects renaminglearningobjects

Administrators can rename Learning Objects terminology. To rename, see Renaming Learning Objects.

Social learning socialmobile

In this update, the following features are not supported. You cannot:

  • Create or follow a board.
  • Copy a URL to a post.
  • Add post as story or add as post as favorite or pin to top.
  • View a social leader board.

Social learning is a platform in the Learning Manager mobile app, which engages users to share ideas and meaningful insights in an informal environment. It is a methodology that supplements the idea of traditional learning.

Social learning allows users to use the expertise around them to get correct and concise information. Learners can quickly apply that information to complete a task and achieve a goal.

Using the mobile app, users can interact with one another by sharing content and get validation for the shared content.

On this platform, the different type of content that can be shared are video, audio, screenshot, text, question, and poll. Users can also share their online learnings with their peers.

This feature is only available on the device app once the Admin enables Social Learning for the account.

Launch social learning on the app launchsociallearningontheapp

Upon launching the app, tap the Social icon.

View social learning

Create a post in a board createapostinaboard

Like any other social platform, in the Learning Manager mobile app, you can create a post in a board, so that all learners who are part of the same board can view your post, comment, and upload a file along with the comment.

To create a post, tap the add icon icon on the bottom-right of the screen.

The following screen appears.

Add a post

Write a post or paste any URL.
Take a picture with your mobile camera and upload it with your post.
Record a video with your mobile camera.
Record audio with your mobile.
Upload any document or file in the board.
Ask a question.
Create a poll with your post.

Supported content format supportedcontentformat

Content type
wmv, f4v, asf, 3gp, 3g2, avi, mov, h264, m4v, mp4, MPEG, mpg
mp3, amr, m4a, wav, wma, aac
Static Files
PDF, ppt, pptx, doc, docx, xls, xlsx
jpg, jpeg, png, bmp, gif

After creating a post, choose the board where you want to upload the post. Tap Select Board and search for the required board.

After you’ve created a post, tap Post and post your comment for other learners to view your post.

In the mobile app, you cannot create a board. To create a board, you must log in to the web app as a learner. For more information on creating a board, see Social learning in Learning Manager.

Actions that can be performed on a post actionsthatcanbeperformedonapost

  • Comment on a post and based on the permission, view post in a board.
  • Edit or delete comments in a board.
  • Edit or delete a post based on permissions.
  • Report an abuse of a post if it violates their privacy, or its content is inappropriate. Once a post is reported, a notification is sent to the board administrator and moderators for further actions.
  • Like or dislike a post.
  • Like or dislike a comment.

Create a post in other boards createapostinotherboards

You can create a post in other boards as well.

Tap All Boards and you can view the activities in the board performed by other learners.

View all board activities

Navigate to the required board and post your comment.

Share media in a board sharemedia

Share pictures, documents, or audio or videos files to any board, so that other board members can view your post and start an interaction. To share any media,

  1. Open the media that you want to share.
  2. Tap the share button and choose Learning Manager.
  3. Choose the board in which you want to share the media.
  4. Tap Post.

You can also post any content from an external app, for example, you can share a comment from Reddit or Quora.

Upload assets in external certificate as proof of completion externalcert

Follow the steps below:

  1. Log in to the device app using your learner credentials.

  2. Search for the certificate that the author had created.

  3. From the list of external certificates, choose the required certificate, and enrol for the certificate.

  4. Tap Proof of Completion and upload a file, for example, a pdf or an image.

    table 0-row-2

Upload proof of completion

  1. After uploading a file, tab Submit. A confirmation message appears.

Uploading a file

  1. After you upload a file, tap Submit.

    You can upload only one file as proof of completion. When you try to upload multiple files, the following message displays:

    The changes you made will be lost. Do you wish to Continue?

  2. The status changes to Pending Approval, displayed in an orange color.

    You cannot view or download the uploaded file on the mobile app.

After the Manager approves the submission, the status changes to Approved, colored in green.

If the Manager rejects the submission, the status changes to Rejected, colored in red.

View submission status

After rejection, you are allowed to upload a file as proof of completion.

  • You can only submit a file when the status is Pending Submission and Rejected.
  • You cannot submit a file when the status is Pending Approval and Approved.

Take courses from LinkedIn Learning linkedin

Learning Manager already supports LinkedIn Learning courses within the learning platform. Now learners can take up such LinkedIn Learning courses within the Learning Manager mobile app. In the device app, search for a course, and then start the course.

If you have the LinkedIn app already installed, the course will open in the app, or else the course will open in the default browser, where you must log in using your LinkedIn credentials.

If you are taking the course via the LinkedIn app, your progress will not be tracked inside Learning Manager. Hence, it’s recommended that the course is launched in the browser instead of the LinkedIn Learning app.

You can only take the courses if you have an active internet connection.

Enroll courses in LinkedIn Learning

Learning time spent in LinkedIn Learning courses is communicated by the LinkedIn content/LinkedIn platform to Learning Manager learning platform.

In case LinkedIn learning does not send the learning time, it cannot be recorded by our learning platform. In such case, learning time spent displayed by Learning Manager is zero.

Submit file for classroom and activity modules submitfile

As a learner, you can submit files as proof of course completion to your instructor. The instructor can then approve or reject your submission, based on the contents of the file.

An author can create only classroom and activity modules for a learner to consume in the mobile app.

After the learner starts a course, the learner can see the status File Submission as pending along with the link to upload file, on the screen, as shown in the screenshot below.

Status of file submission

To upload the file, click Upload File.

Upload any file and click the Submit button.

Submit a file

Supported file types for upload supportedfiletypesforupload

Content type
wmv, f4v, asf, 3gp, 3g2, avi, mov, h264, m4v, mp4, MPEG, mpg
mp3, amr, m4a, wav, wma, aac
Static Files
PDF, ppt, pptx, doc, docx, xls, xlsx
jpg, jpeg, png, bmp, gif

Approval or rejection of submission approvalorrejectionofsubmission

After you upload the file, the status changes to Pending Approval.. The instructor then views the list of pending submissions and approves or rejects the submission via the Instructor web app.

When the instructor approves the submission, the status on the Learner mobile app changes to Approved.

When the instructor rejects the submission, the status on the Learner mobile app changes to Rejected.

To submit the file again, click the link Upload File.

Learning Manager for iPad and tablets captivateforipadandtablets

In Learning Manager app on iPad or Android tablet, after you log in as a learner, you can see the following Home screen:

To navigate to learning and catalog features, tap the Menu drop-down and choose appropriate option.

You have an option to view the set of courses in a list view instead of tiled/cards view.

Access the app off-line accesstheappoffline

You can access the Learning Manager app off-line in iPad and Android tablets. You can download courses and learning programs. Take courses, consume the Learning programs in off-line mode and synchronize the content back with online app when you connect to the network.

  1. Tap Menu drop-down at the top and tap Learning option. A list of all the available courses is displayed in tiles.

  2. Tap the download icon at the bottom of each learning object tile, to download the learning content.

    Download the content

    A prompt appears in a bar at the top of the app denoting the network status of the device.

    • Red bar indicates that the network is not available for the device.
    • Green bar indicates network is back online.

User can switch back to online mode by clicking view online content button on the green bar. Content in the device is synchronized when the user switches to online mode.

Multi-item cart support on mobile immersive

Learners can now add several courses, learning paths, or certifications to the cart and purchase them together. View Multi-item cart in ALM