User gets auto deleted in Learning Manager user-gets-auto-deleted-in-learning-manager
Issue
A user gets deleted from Learning Manager, however, the Administrator never performed any such action.
Cause
In Adobe Learning Manager, there is an option that allows you to delete a user if he/she has not logged into the system for a certain amount of time.
How to change/apply the setting?
For Internal Learners
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Log in as an Administrator.
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Under Configure, click Settings > General.
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In the General settings page, see for the option Auto-delete Internal Users.
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Click Edit to enter the number of days in the field, to auto delete a Learner if they have not accessed the system.
Edit the number of days
- Click Save to retain the settings made.
For External Learners:
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Log in as an Administrator.
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Under Manage, click Users > External.
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Click the name of an External User for which the setting needs to be applied.
This opens the Edit External Registration Profile window.
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Click Advanced Settings at the bottom left corner.
Select the option Advanced Settings
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In the Login Requirement field, enter the number of days to auto delete a learner if they have not accessed the system.
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Click Save to retain the settings made.