Seat sharing and account plans in Adobe Learning Manager
Seat sharing lets one account share a portion of its licensed seats with another account, so learners in the receiving account can access Adobe Learning Manager using seats from the sharing account. Which accounts can share seats, and with whom, depends on the billing plan each account is on.
Which plans support seat sharing
Seat sharing is available to accounts on the Ultimate plan. Accounts on the Prime plan cannot share seats with another account, and cannot receive shared seats from another account.
Accounts billed by credit card are on the Prime plan by default and are therefore not eligible to participate in seat sharing.
Trial accounts are the one exception: a Trial account can receive shared seats from an Ultimate account. While an active sharing relationship is in place, the Trial account has Ultimate-level feature access.
Peer accounts setting visibility
Peer account setting will be visible in the Admin app of the account that shares this feature.
Account combinations that support seat sharing
The following table shows whether seat sharing is possible between different combinations of account plans.
What happens to seat sharing when a plan changes
Seat sharing eligibility is evaluated at renewal. If an account’s plan changes in a way that affects an existing sharing relationship, the following happens:
- If a sharing (parent) account’s plan changes from Ultimate to Prime at renewal, its existing seat-sharing relationships end.
- If the receiving account has its own independent subscription, that subscription is unaffected; only the sharing relationship itself ends.
- If the receiving account was a Trial account relying on the parent account’s Ultimate access, it reverts to Prime-level access once the sharing relationship ends.
These changes take effect at the account’s next renewal for existing ALM accounts, not immediately during an active contract term. However, these do not apply for new accounts that are created after tiering feature has gone live.