Issues with retiring a Learning Program
Issue
A Learning Program automatically gets retired.
Cause
There are situations where a Learning Program has retired without an Administrator/Author retiring the LP explicitly.
This issue occurs because a Learning Program is a collection of courses. The higher order trainings retire, if any of the courses within it contains a retired instance or the course instance retires.
Resolution
To check the course that contains a retired instance, follow the steps below:
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Log in as an administrator and launch the relevant Learning Program.
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Click Instances > Courses. The page lists all the courses that are a part of this Learning Program. You will be able to see the course that contains a retired instance.
View list of all courses
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Once you have figured out the course instance that has retired, click Courses > Open the course.
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Click Instances. On the retired instance, click Edit and then edit the completion date to a future date to which you want the instance to retire.
Edit the completion date of a course
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Once completed, click the drop-down as shown in the image below. Then click Reopen Instance.
Repoen the instance of a course
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Visit the relevant Learning Program. Click Instances and execute the previous step to reopen the instance of the Learning Program.