Update a request in Workfront
The video explains how to locate and update requests in Adobe Workfront. After submitting a request, you can add information or ask questions to ensure the latest details are available to those working on it.
Key takeaways
- Locate Requests Easily: Use filters like “My open requests” or “My requests” in the “Requests” section to find submitted requests. Adjust filters to view requests created by others or completed ones.
- Check Status Before Updating: Review the “status” and “converted to” columns to determine if the request is resolved or converted into a task/project. Updates may need to be made in the converted item instead.
- Update Requests Efficiently: Open the summary panel by selecting the request and clicking the open summary icon. Add updates in the “start a new update” field, tag users with @username, and click “update.”
- Access Full Request Details: Open the request by clicking its name to view detailed information, including progress, assigned user, planned completion date, and status. Use the left panel to access updates, documents, and request details.
- Centralized Collaboration: Adobe Workfront keeps all request information in one place, allowing users to review, update, and collaborate effectively using the latest information.
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