Why are these best practices?

Best practice

Establish a naming convention for custom fields used with integrations from third-party systems.

Here’s why

Make sure everyone creating custom forms knows about the naming convention, so they don’t accidentally use a field reserved for an integration. Depending on your integrations and workflows, using the same field in multiple ways could result in data being modified or overwritten, and could result in incorrect data in reports.

Best practice

Track all custom fields used in integrations using a Workfront project.

Here’s why

A project makes the perfect place to log custom field names, what integration they’re used with, etc. This will help you avoid creating redundant custom fields or from using the same custom field with multiple integrations.

Best practice

Add the object ID field to reports used by the system administrator.

Here’s why

System administrators often need to refer to objects in Workfront by their ID numbers when using APIs or other integrations. Include the ID field in views for the objects you work on (projects, tasks, issues, templates, custom forms, etc.) to make it easy to access and copy.

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