Create a matrix report
- Topics:
- Reports and Dashboards
CREATED FOR:
- Beginner
- User
In this video, you will learn:
- When a matrix report can be useful
- And how to create a matrix report
Key takeaways
- Matrix Report Structure: Matrix reports organize data in rows and columns, with automatic row and column totals. They are ideal for tracking metrics like hours worked, costs, and revenue.
- Filters Setup: Use filters to focus on specific data, such as hours worked during the last quarter by users from a particular home team. The “owner field source” helps identify relevant team members.
- Grouping Options: In our example, rows are grouped by “owner name” (person who worked the hours), while columns are grouped by “hour entry date” (by month and week).
- Summarized Data: Columns like hours, actual cost, and revenue are summarized by default, ensuring totals are displayed in the matrix. These defaults can be turned off, if desired.
- Chart Integration: Matrix reports can be complemented with charts for alternative data visualization, using the same grouping information. You can set the matrix tab or chart tab as the default view.
“Create a matrix report” activities
Activity 1: Create a matrix report
Create a matrix report that shows how many requests there are in each status, sorted by request queue. This gives you a quick snapshot of the amount of work coming in and how well you’re keeping up with it.
You want the request queues to appear on the row groupings. Status appears as the column groupings. Name your report “Requests by Status and Request Queue.”
Answer 1
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Select Reports from the Main Menu.
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Click the New Report option and select Issue.
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Go to the Groupings tab and click Switch to Matrix Grouping.
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For Row Groupings, select Project > Name.
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For Column Grouping, select Issue > Status.
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Go to the Filters tab.
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To make sure you see only requests in active request queues, add the following filter rules:
- Project > Status Equates With > Equal > Current
- Queue Definition > Is Public > Not Equal > None (this is how we know a project is actually a request queue, by the Queue Definition being assigned to one of the public options.)
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Click on Save + Close. When prompted for a report name, type in “Requests by Status and Request Queue.”