Actual dates preferences

There are multiple types of dates used throughout Workfront. Actual dates are a “timestamp” that Workfront generates when certain status changes occur.

The Actual Start Date timestamp is created when the issue status changes from New to another status. The Actual Completion Date timestamp is when the issue status changes to a status that indicates it is closed.

It’s important to note that this preference controls the actual date settings for both tasks and issues.

Tasks & Issues preferences window with Actual Dates section highlighted

  1. Click Setup in the Main Menu.
  2. Expand the Project Preferences section in the left menu panel.
  3. Select Tasks & Issues.
  4. Scroll to the Actual Dates section.
  5. Select the desired option for the Actual Start Date — Now (the current date and time) or The Planned Start Date (the Actual Start Date matches the start date set in the issue details).
  6. Now select the option for the Actual Completion Date — Now (the current date and time) or The Planned Completion Date (the Actual Start Date matches the date set in the issue details).
  7. Save when you’re done.

Issue access

The Access settings for issues control what access a user is granted when they’re assigned an issue in Workfront. These settings control access to the issue itself, in addition to access to the project the issue is associated with.

Before changing these settings, discuss any workflow or process needs with your Workfront consultants and your internal governance team.

Tasks & Issues preferences window with When someone is assigned to an ISSUE section highlighted

  1. Click Setup in the Main Menu.
  2. Expand the Project Preferences section in the left menu panel.
  3. Select Tasks & Issues.
  4. Scroll to the Access section and find the “When someone is assigned to an ISSUE” option.
  5. Set the sharing access for the issue itself — View, Contribute, or Manage. Workfront recommends leaving the advanced options as-is.
  6. Check the box if the issue assignee should also have access to the project
  7. Then select the sharing access for the project — View, Contribute, or Manage. As you set the Advanced Options, keep in mind your organization’s workflows and access needs.
  8. Save when you’re done.

Access window showing Contribute options

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