This article provides solutions for errors you can experience when the Elasticsearch (ES) service is not running (usually as a result of crashing). Symptoms can include errors when running health checks using curl, reindexing using the command line, Exception and PHP errors, and errors on product pages. The table lists errors and links to resources to attempt to solve them. One symptom can have a range of different causes.
Adobe Commerce on-premises and Adobe Commerce on cloud infrastructure:
Magento Open Source v2.3.0+ supports ES 5.x and 6.x (but 6.x is recommended).
|Symptoms when ES service is not running||Details||Resources|
||Elasticsearch 5 is configured, but search page does not load with "Fielddata is disabled..." error in our support knowledge base.|
||Elasticsuite indices not being deleted. See ElasticSuite tracking indices causes problems with Elasticsearch in our support knowledge base.|
|PHP error||No alive nodes found in your cluster","1":"#0 /app/<projectid>/vendor/elasticsearch/elasticsearch/src/Elasticsearch/Transport.php||
|Error on product pages||There has been an error processing your request. Exception printing is disabled by default for security reasons|