Tracking logs issues tracking-logs-issues

There can be multiple reasons for tracking logs not being forwarded. We recommend that you check the following information:

  • Does the Tracking workflow have errors?

    Refer to Monitoring technical workflows.

  • Is the module trackinglogd running on the server?

    Refer to Log files.

  • Have changes been made?

    They can trigger a loss of connection to the servers using the tracking alias.