Compatibility matrix

Last update: January 16, 2025

CREATED FOR:

  • Beginner
  • User

In its latest build, Adobe Campaign Classic v7 is compatible with all the systems and tools listed in this page. As specific versions of these 3rd party systems and tools reach end-of-life (EOL) with their respective creators, Adobe Campaign will no longer be compatible with those versions, and they will be removed from our compatibility matrix in the subsequent product release. Please ensure you are on supported versions of any systems listed in this compatibility matrix to avoid any issues. To learn more about deprecated items, visit this page.

Unless mentioned otherwise, all minor releases are supported.

CAUTION
This matrix is regularly updated with new supported systems and tools being added, and deprecated being removed.

Operating Systems

As an on-premise / hybrid customer, you must install Adobe Campaign in one of the operating systems listed below. Learn more about Campaign Classic v7 installation steps in this page.

Operating systemOperating system versionMinimum Campaign version
Debian11v7.3
Red Hat Enterprise Linux (RHEL)

9.x

8.x

7.x

v7.4
Windows Server

2022

2019

2016

v7.4

v7.2

IMPORTANT
With RHEL, you must be willing to disable SELinux or to have your architects write custom SELinux rules to check that an enabled SELinux is not causing issues with Campaign operations.

Web Servers

As an on-premise / hybrid customer, depending on your operating system, you must integrate Campaign into one of the web servers listed below. Learn more about Web servers configuration steps in this page (for Windows) and this page (for Linux) .

Web ServerWeb Server version
Microsoft IIS10.0
Apache2.4

Tools

As an on-premise / hybrid customer, you must install and configure the tools listed below. Learn more.

ToolVersionMinimum Campaign version

Java Development Kit (JDK)

Learn more in this page.

17

11

9

8

required starting v7.4.1

required starting v7.4.1

until v7.4.1

until v7.4.1

Libre Office7 (and previous versions if embedded in your system)
SpamAssassin3.4.x

Relation Database Management Systems (RDBMS)

As an on-premise / hybrid customer, you must install and configure one of the databases listed below. Learn more.

Database systemDatabase versionMinimum Campaign version
Oracle

23c

19c

18c

12c

11g R2

v7.4
PostgreSQL

14.x

13.x

12.x

11.x

v7.3.2
Microsoft SQL Server

2022

2019

2017

2016

2014

v7.4
NOTE

  • The RDBMS driver must match with the RDBMS server version.

  • Microsoft SQL Server is not supported as the primary database when the Campaign server is running on Linux. Learn more.

  • You can also use Amazon RDS for PostgreSQL with the versions specified above.

  • PostgreSQL is the RDBMS for Hosted/Managed Cloud Services environments.

CRM connectors

Customer Relationship Management (CRM) systems compatible with Adobe Campaign are listed below. Learn more about Campaign CRM connectors.

Salesforce connector APIAPI version 49
Microsoft Dynamics connectorWeb API

Federated Data Access (FDA)

External databases compatible with Adobe Campaign Federated Data Access module are listed below. Compatibility depends on your hosting model.

Managed Services (hosted), Hybrid and On-premise environments can connect Campaign with the following external database systems:

Database systemDatabase versionMinimum Campaign version
Amazon Redshiftv7.0 19.1.4
Google BigQueryv7.2
PostgreSQL

14.x

13.x

12.x

11.x

v7.0 19.1.4
Snowflakev7.2
Vertica Analyticsv7.0 19.1.4

In addition, Hybrid and On-premise environments can also connect Campaign with the following external database systems. These systems are not compatible with Campaign Managed Services (hosted) environments.

Database systemDatabase versionMinimum Campaign version
Microsoft Azure Synapse Analytics
MySQL

8

5.7

v7.3
Netezzav7.2
Oracle

23c

19c

18c

12c

11g

v7.4
SAP HANAversion 1 SPS 12
SQL Server

2022 (starting Campaign v7.4)

2019

2017

2016

2014

2012 SP1 and SP2

Sybase

IQ 16

ASE 15.7

Teradata

17.x

16.x (last version)

Hadoop via HiveSQL

HortonWorks HDP 2.4.X, 2.5.x, 2.6.x

HDInsight 3.4 (HDP 2.4), 3.5 (HDP 2.5), 3.6 (HDP 2.6)

Cloudera CDH6.x

Client Console

The following operating systems and browser are required to use Campaign Client Console.

Operating systems

SystemOS versionMinimum Campaign version
Microsoft Windows

11

10

v7.3
Microsoft Windows Server

2022

2019

2016

v7.4.1

v7.2.1

Microsoft WebView2 runtime

Microsoft Edge WebView2 runtime latest version is mandatory for Campaign client console.

Download Microsoft Edge WebView2 from Microsoft Developer site.

Mobile SDK

You can use Campaign to send push notifications, via the Adobe Experience Platform Mobile SDK by configuring the Adobe Campaign extension in the Data Collection UI.

The Campaign SDK is deprecated starting Campaign v7.4. To ensure a smooth transition for existing implementation to the AEP Mobile SDK, you can still use it on the operating systems listed below.

Google Android

7 - 14

with mobile SDK build 1.1.1.

Android 13 and 14 are supported starting Campaign v7.4.

Android 12 is supported starting Campaign v7.3.

Apple iOS

iOS 9 - 17

with mobile SDK build 1.0.26.

Apple iOS 15 is supported starting Campaign v7.3.

Apple iOS 16 and 17 are supported starting Campaign v7.4.

Browsers

The following browsers, in their latest version, are compatible with Campaign for Web Access.

  • Google Chrome
  • Microsoft Edge
  • Mozilla Firefox
  • Safari
Related Articles
Previous pageDeprecated features
Next pageDocumentation updates

Campaign


A Proven Framework to Boost Campaign Creation Speed

Online | Session | General Audience

Disparate teams, messy workflows, and clunky approvals impede your content production speed and business impact. Stensul’s CEO, Noah...

Wed, Mar 19, 4:00 PM PDT (11:00 PM UTC)

Register

WOW to HOW: The Evolution of the AI-powered Content Supply Chain

In-person | Session | General Audience

Delivering exceptional customer experiences requires personalized content at scale, but this demands a modernized content supply chain....

Tue, Mar 18, 1:00 PM PDT (8:00 PM UTC)

Register

Connect with Experience League at Summit!

Get front-row access to top sessions, hands-on activities, and networking—wherever you are!

Learn more

Register now

Share your Pro Tips and Tricks

ADOBE CAMPAIGN

Showcase your Adobe Campaign expertise and help your peers.

Submit tips