Collecting all visits collecting-all-visits

The web tracking module supplied by Adobe Campaign lets you collect the visits to certain pages of the site performed by a recipient in the context of site tracking following a click in a message.

You can, however, configure your platform so that it collects all visits to pages with a web tracking tag by a user known to the platform.

A user known to the platform is a recipient who has already been targeted by a delivery and who has clicked in a received message at least once. A permanent cookie is used to identify this recipient.

The Adobe Campaign platform is not intended for use as a website tracking tool beyond the context of visiting the site following a click in a message. When this option is enabled, it can cause very high use of resources on the machines hosting your servers (redirection, application, and database). You are advised to ensure that your hardware architecture can support this load, and to avoid placing web tracking tags in the most frequently visited pages, such as the home page.

Server configuration server-configuration

The servers are configured by overloading certain elements of the serverConf.xml file. These files are saved in the conf subdirectory of the Adobe Campaign installation directory.

Redirection server redirection-server

For the redirection server, set the trackWebVisitors attribute of the redirection element to true.

<redirection P3PCompactPolicy="CAO DSP COR CURa DEVa TAIa OUR BUS IND UNI COM NAV"
databaseId="" defLogCount="30" expirationURL="" maxJobsInCache="100"
startRedirection="true" startRedirectionInModule="true" trackWebVisitors="true"

Configuring a default matching campaign configuring-a-default-matching-campaign

To view tracking information via your client console, you must:

  • Create a dummy delivery (the delivery mapping must be identical to the mapping of the target schema),
  • Enter the internal name of this delivery in the NmsTracking_WebTrackingDelivery option.

All site tracking information not directly subsequent to a click in an email can be viewed in the dummy delivery created.