Interaction - Data buffer interaction-data-buffer

You can configure a data buffer zone to increase inbound Interaction performance by desynchronizing offer proposition calculations. This configuration is to be carried out in the instance’s own configuration file (config-Instance.xml).

In Adobe Campaign, a data buffer zone has been introduced in the Interaction module. This allows you to increase performance of inbound Interaction by desynchronizing stock and offer calculations.

It only concerns inbound Interaction, whether by a call (with or without call data), or by a status update (updateStatus).

To avoid a queue when writing proposals related to a recipient, a ne w process generates a data buffer zone that allows proposals to be written asynchronously. This data buffer zone is periodically read and emptied. The default period is in the space of about one second.Proposal writing is therefore grouped.

Data buffer zone configuration can be done in the instance’s configuration file (config-Instance.xml).

After configuring the data buffer zone, please ensure that an adapted hardware configuration is available. (amount of memory present).

The definition for a writing daemon (process named: interaction) is as follows:

<interactiond args="" autoStart="false" callDataSize="0" initScript="" maxProcessMemoryAlertMb="1800"
maxProcessMemoryWarningMb="1600" maxSharedEntries="25000" nextOffersSize="0"
processRestartTime="06:00:00" runLevel="10" targetKeySize="16"/>

If you use Inbound Interaction, the @autostart attribute must be “true” to automatically launch the process when the Adobe Campaign server launches.

Argument details:

 args: Start-up parameters
 autoStart: Automatic start Default: false
 callDataSize: Max. number of characters stored in the shared memory for call data
 Default: 0
 initScript: ID of JavaScript to execute when starting the process
 maxProcessMemoryAlertMb: Alert concerning the amount of RAM consumed (in Mb) by a given process Default: 1800
 maxProcessMemoryWarningMb: Warning concerning the amount of RAM consumed (in Mb) by a given process Default: 1600
 maxSharedEntries: Max. number of events stored in the shared memory. Default: 25000
 nextOffersSize: Maximum number of eligible offers sorted right after propositions, to be stored for statistics Default: 0
 processRestartTime: Time of the day when the process is automatically restartedDefault: '06:00:00'
 runLevel: Priority at start Default: 10
 targetKeySize: Max. number of characters stored in the shared memory for identifying individuals Default: 16