Hosting models
Adobe Campaign offers a choice of three hosting models, providing flexibility and freedom to choose the best model, or models to suit business needs.
NOTEManaged Services / Hosted
Adobe Campaign can be deployed as a Managed Service: all components of Adobe Campaign, including the user interface, the execution management engine, and the customer’s Campaign database are fully hosted by Adobe, including email execution, mirror pages, tracking server, and externally-facing web components such as unsubscribe page/preference center and landing pages.
As a hosted customer, most of the installation and configuration steps are performed by Adobe. You can access the following sections to customize your implementation:
- Configure tracking and mirror page URLs per brand. For transactional messages, refer to this section.
- Install the client console: refer to this section.
- Learn more on the deliverability tools and best practices by reading the detailed documentation.
- Configure Campaign options: refer to this section.
- Configure CRM connectors: refer to this section.
On-premise
Adobe Campaign can be deployed on-premise: all components of Adobe Campaign, including the user interface, execution management engine and database reside on-site in the customer’s data center. In this deployment model, the customer manages all software and hardware updates and upgrades, and a dedicated database administrator needs to perform maintenance and optimization tasks to ensure Campaign instance management.
As an on-premise customer, before starting deploying Campaign Classic, take care of the following prerequisites and recommendations:
- Read out the Compatibility matrix which lists all versions of the systems and components supported for Adobe Campaign.
- Depending on your environment, read out the prerequisites for Windows and prerequisites for Linux.
- Learn recommendations related to database engines in this section.
- Check the required database access layers are installed on the server and accessible from the Adobe Campaign account. Learn more.
- Configure your networks as some processes need to communicate with others or to access the LAN and internet. This means that some TCP ports need to be open for these processes. Learn more about Network configuration requirements.
- Read out Campaign Security and Privacy checklist.
- Check general guidelines for estimating hardware requirements for on-premise deployment in this article.
