About direct mail channel about-direct-mail-channel

With Adobe Campaign, create direct mail deliveries to send personalized physical messages to your audience.

Direct mail remains a powerful channel for establishing tangible connections with your customers—ideal for delivering printed offers, catalogs, loyalty messages, or personalized letters that reinforce brand presence beyond digital touchpoints. Learn how to configure and manage direct mail campaigns effectively, from preparing data and generating files for routing partners to tracking delivery outcomes, in Adobe Campaign v8 documentation.

As part of the Campaign v8 promotion initiative, the Campaign Classic documentation has been reorganized. Common features are now only available in the Campaign v8 documentation set.

Direct mail channel documentation

To learn more about direct mail channel, refer to the Campaign v8 documentation.

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Direct mail delivery creation

Learn the key steps related to email delivery creation and audience definition in the Campaign v8 documentation:

Direct mail validation and send

Refer to these pages to learn how to validate and send your direct mail delivery in the Campaign v8 documentation:

  • Validate the delivery: Learn how to check the result of the analysis and the content of the output file.

  • Send the delivery: Learn how to send your direct mail delivery by generating the extraction file.

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