[On-premise/hybrid only]{class="badge yellow" title="Applies to on-premise and hybrid deployments only"}

Stack trace in Linux stack-trace-in-linux

A stack trace represents a trace contained in a core type file. This file is generated in the event of a machine error. It can identify the origin of the error.

  • A core file is named core.<num>.
  • gdb - The GNU Debugger must be installed on the machine.

Adobe Campaign technical support can ask you for this stack trace. To obtain it, enter the following commands in Linux:

su - neolane
gdb nlserver <coreFile>
//You get lots of output but the stack trace (or Back trace) can be obtained with :
(gdb) bt
// and forward all the output :
#0 0x0836c189 in ObjectValue::SetPropertyTarget ()
#1 0x082623b3 in CXtkScriptProperty::VDeclareProperties ()
#2 0x0826a835 in CXtkScriptContext::OnGetProperty ()
#3 0x08370b3d in JavaScriptGetProperty ()
#4 0x557b8aa7 in js_Interpret () from /usr/local/neolane/nl6/lib/libmozjs.so
#5 0x557afb97 in js_Execute () from /usr/local/neolane/nl6/lib/libmozjs.so
#6 0x5578921f in JS_ExecuteScript () from /usr/local/neolane/nl6/lib/libmozjs.so
#7 0x08370468 in JavaScriptSource::Evaluate ()
#8 0x0848fa03 in JSTDeliveryContext::ProcessScript ()
#9 0x0848fcb6 in JSTDeliveryContext::ProcessTemplate ()
#10 0x08460d2b in CDeliveryToolbox::CreateMailMessage ()
#11 0x080d51fe in CMtaQueue::PrepareMessages ()
#12 0x080d2b07 in CMtaQueue::Prepare ()
#13 0x080dca38 in CMtaChild::OnRun ()
#14 0x0814792c in ThreadStartRoutine ()
#15 0x55575b63 in start_thread () from /lib/tls/libpthread.so.0
#16 0x5565918a in clone () from /lib/tls/libc.so.6

Adobe Campaign technical support might ask you to run this command using a specific executable (to be supplied by us).

In this case, simply run the following command by replacing nlserver with the executable provided by Adobe Campaign:

gdb nlserver <coreFile>

For example:

gdb nlserver.1823 <coreFile>