On October 17, 2024, an Apple Push Notification service (APNs) infrastructure update impacted Adobe Campaign Classic iOS channel. An OS configuration change is mandatory to avoid iOS push channel outage.
Learn more about APNs changes in this page.
As a hosted customer, no action is needed: Adobe has already incorporated the new root certificate to your environment.
As an on-premise/hybrid customer, you need to update your configuration to ensure a seamless transition before February 24, 2025.
To incorporate the new certificate, follow the steps below:
