DocumentationCampaignCampaign Classic v7 Documentation

Get started with SMS channel

Last update: November 12, 2024
  • Topics:
  • SMS

CREATED FOR:

  • User

Use Adobe Campaign to send personalized SMS messages.

Before starting sending SMS:

  • Make sure recipient profiles contain at least a mobile phone in their profile.
  • Learn more about the Adobe Campaign Delivery best practices.

The key steps to send a SMS are as follows:

  • Configure the SMS channel
  • Create a SMS delivery
  • Define the audience
  • Define the SMS content
  • Send, monitor and track SMS
  • Troubleshoot

In addition, you need to be familiar with SMS protocol and settings. Walk through the connection set up between Adobe Campaign and a SMPP provider in this document

For global information on how to create a delivery, refer to this section.

NOTE
Adobe Campaign also lets you submit notifications on mobile terminals, via its Adobe Campaign Mobile App Channel (NMAC) option.
For more on this, refer to the Get started with mobile app channel section.
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