Documentation Campaign Campaign Classic v7 Documentation

Get started with the app configuration

Last update: Tue Apr 08 2025 00:00:00 GMT+0000 (Coordinated Universal Time)

Applies to:
Campaign Classic v7

Topics:
Push

CREATED FOR:

Intermediate
Experienced
User
Developer

You can find in this section a configuration sample based on a company which sells online holiday packages. Its mobile application (Neotrips) is available to its customers in two versions: Neotrips for Android and Neotrips for iOS.

To send push notifications in Adobe Campaign, you need to:

Create a Mobile application type information service for the Neotrips mobile application. Refer to this section for iOS. and this section for Android.
Add the iOS and Android versions of the application to this service.
Create a delivery for iOS and Android.

NOTE

Go to the Subscriptions tab of the service to view the list of subscribers to the service, i.e. all people who have installed the application on their mobile and agreed to receive notifications.

Install the package

On-premise & Hybrid

Learn how to install the mobile app package in video

As a hybrid/hosted customer, contact Adobe Customer Care team to access push notification channel in Campaign.

As an on-premise customer, you need to install a built-in package.

CAUTION

Learn more about Campaign built-in packages, best practices and recommendations in this page.

Installation steps are:

Access the package import assistant from Tools > Advanced > Import package in the Adobe Campaign client console.
Select Install a standard package.
In the list that appears, check Mobile App Channel.
Click Next, then Start to start the package installation.

Once the packages are installed, the progress bar shows 100% and you can see the following message in the installation logs: Installation of packages successful.
Close the installation window.

Once this step is done, you can configure your Android and iOS apps.
Refer to these sections:

recommendation-more-help