About Privacy requests privacy-requests
For a general presentation on Privacy Management, refer to this section.
This information applies to GDPR, CCPA, PDPA, and LGPD. For more on these regulations, see this section.
NOTE
The opt-out for the Sale of Personal Information, which is specific to CCPA, is explained in this section.
In order to help you facilitate your Privacy readiness, Adobe Campaign allows you to handle Access and Delete requests. The Right to Access and the Right to be Forgotten (delete request) are described in this section.
Adobe Campaign offers Data Controllers two possibilities for performing Privacy Access and Delete requests:
- Via the Adobe Campaign interface: for each Privacy request, the Data Controller creates a new privacy request in Adobe Campaign. See this section.
- Via the API: Adobe Campaign provides an API that allows the automatic process of Privacy requests using SOAP. See this section.
NOTE
- For more on personal data and on the different entities that manage data (Data Controller, Data Processor and Data Subject), see Personal data and Personas.
- To learn more about privacy requests, please refer to the Campaign v8 documentation.
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