Also applies to v8
Get started with surveys
Adobe Campaign includes a graphical module to define and publish Web applications. This is used to create pages, such as an edit form on an extranet, or notification forms including data from the database with tables, charts, input forms, etc. Use this capability to design and post web pages in which users can look up or enter information.
AVAILABILITYThe optional Survey add-on lets you create a new type of Web application to create and manage online questionnaires, such as forms to add or modify profile information, to subscribe to or unsubscribe from an information service, or a competition entry form. Once answers have been collected, they are stored in the database or in local variables. The data model can be extended dynamically via the answers given to questionnaires. You can view the results in real time, filter the responses, and analyze them using dedicated charts.
This chapter details how to create and manage Surveys, field and page management, storage modes and records.
Learn how to create your first survey in this page.
NOTE-
Detailed steps for creating a standard Web form are available in this document.
-
Web application management is detailed in this document. Please refer to this chapter for more information.
Feature scope
In Adobe Campaign, use Web applications to:
- Create multiple-page forms,
- Manage multilingual forms with an integrated translation tool,
- Manage graphical interface, multiple-column page layout,
- Add personalization and define field position,
- Condition display of survey fields according to answers,
- Condition page display,
- Check information before approval, depending on the type of data expected (number, email address, dates, etc.) and mandatory fields,
- Send email invitations/notifications,
- Personalize error and end pages,
- Add images, videos, hypertext links, captcha, etc., in forms
The optional survey creation module offers a user-friendly UI and the following additional functionalities:
- Dynamic extension of the database: creation of answers which aren’t part of the initial data model. Learn more.
- Score management. Learn more.
- Random displaying of questions. Learn more.
- Real time tracking of answers. Learn more.
- Generating dedicated reports. Learn more.
Implementation steps
Apply the following steps to create and deliver a survey and process its results:
- Create the pages of the survey and their content (input fields, drop-down lists, questions, etc.).
- Define how answers should be saved. A data pre-loading step can be inserted in order to pre-load the form with data already in the database. You can also add a test box.
- Publish, then deliver the survey to recipients (e.g. include link in a delivery or in a website).
- Monitor responses and view reports.
For more information on configuring and sequencing these steps, refer to this document. Only configurations specific to surveys are detailed in this chapter.
CAUTIONSettings
By default, surveys are available in the Resources > Online > Web Applications node of the Adobe Campaign tree.
Settings are stored in the following folders:
- Administration > Configuration > Form rendering: contains the rendering templates for Web form presentation (applications and surveys).
- Resources > Templates > Web application templates: contains the form templates. To create a form, you need to start with a template.
NOTE
Campaign
- Campaign v7 documentation
- Release notes
- Get started
- Create and send messages
- Orchestrate marketing campaigns
- Marketing Resource Management
- Distributed marketing
- Response manager
- Design and share reports
- Design web content
- Create online surveys
- Integrate with Adobe Experience Cloud
- Automate with workflows
- Manage Offers
- Transactional Messaging
- Integrate with social media
- Installation and configuration guide
- Monitoring guide
- Developers guide
- Technotes
- Campaign Control Panel
Adobe Campaign at Summit
Register for these sessions:
- A Proven Framework to Boost Campaign Creation Speed (attend online)
- SAP Transforms Customer-Centric Marketing Emails with Knak, Adobe and Accenture
- 3 Pillars of Purpose-driven Experiences: Trust, Data, and GenAI
- Adobe Campaign Roadmap and Innovations for 2025
- Adobe Campaign: Unlock Efficiency with a New Web UI & AI-Powered features (hands-on lab)
Connect with Experience League at Summit!
Get front-row access to top sessions, hands-on activities, and networking—wherever you are!
Learn moreShare your Pro Tips and Tricks
ADOBE CAMPAIGN
Showcase your Adobe Campaign expertise and help your peers.
Submit tips
