Adobe Campaign workspace adobe-campaign-workspace

Explore Adobe Campaign interface about-adobe-campaign-interface

Once you are connected to the database, you will access the Adobe Campaign home page, which is a dashboard: it is made up of links and shortcuts which let you access capabilities, depending on your installation as well as general platform configurations.

From the central section of the home page, you can use links to access Campaign online documentation portal, forum and the support website.

Discover Campaign workspace in video

Adobe Campaign capabilities available on your instance depend on modules and add-ons installed. Some of them may also not be available, depending on your permissions and specific configurations.
Before installing any module or add-on, you need to check your license agreement or contact your Adobe account executive.

Console and web access console-and-web-access

The Adobe Campaign platform is accessible via a console or via an internet browser. See the compatible browsers in the compatibility matrix.

The web access interface is similar to the console interface. From a browser, you can use the same navigation and display features as in the console, but you can perform only a reduced set of actions on campaigns. For example, you can view and cancel campaigns, but you cannot modify campaigns. For a given operator, a campaign will show up with the following options in the console:

From the dashboard of a campaign, the operator can view and cancel a campaign, but also modify it, and add deliveries, documents, and tasks to it.

Whereas with web access, the options will mainly enable viewing:

From a browser, the same operator can only view and cancel the campaign.

Learn more about using the web interface.

Languages languages

The language is selected when installing your Adobe Campaign Classic instance.

You can choose between five different languages:

  • English (UK)
  • English (US)
  • French
  • German
  • Japanese

The language you chose for your Adobe Campaign Classic instance might impact date and time formats. For more on this, refer to this section.

For more information on how to create an instance, refer to this page.

The language cannot be changed after the instance creation.

Browse pages browsing-pages

The various functionalities of the platform are broken down into core capabilities: use the links that you see in the top section of the interface to access them.

The list of core capabilities you can access depends on the packages and add-ons you have installed and on your access rights.

Each capability includes a set of functionalities based on task related needs and use context. For instance, the Profiles and targets link gets you to the recipient lists, subscription services, existing targeting workflows and the shortcuts for creating these elements.

The lists are available via the Lists link in the left-hand section of the Profiles and Targets interface.

Use tabs using-tabs

  • When you click a core capability or a link, the relevant page replaces the current page. To go back to the previous page, click the Back button on the toolbar. To return to the home page, click the Home button.

  • In the case of a menu or a shortcut to a display screen (such as a web application, program, delivery, report, etc.), the matching page is displayed in another tab. This enables you to browse from one page to the other using the tabs.

Create an element creating-an-element

Each core capability section lets you browse among the available elements. To do this, use the shortcuts in the Browsing section. The Other choices link lets you access all other pages, regardless of environment.

You can create a new element (delivery, Web application, workflow, etc.) using the shortcuts in the Create section on the left of the screen. Use the Create button above the list to add new elements to the list.

For example, on the delivery page, use the Create button to create a new delivery.

Formats and units formats-and-units

Date and time date-and-time

The language of your Adobe Campaign Classic instance impacts date and time formats.

Language is selected when installing Campaign, and cannot be changed afterwards. You can select: English (US), English (EN), French, German or Japanese. For more on this, refer to this page.

Main differences between US English and UK English are:

English (US)
English (EN)
Week starts on Sunday
Week starts on Monday
Short date


ex: 09/25/2018


ex: 25/09/2018

Short date with time

%2M/%2D/%4Y %I:%2N:%2S %P

ex: 09/25/2018 10:47:25 PM

%2D/%2M/%4Y %2H:%2N:%2S

ex: 25/09/2018 22:47:25

Add values in an enumeration add-values-in-an-enumeration

Using the input fields with a drop-down list, you can enter an enumeration value, which can be stored and then offered as an option in the drop-down list. For example, in the City field of the General tab of a recipient profile, you can enter London. When you press Enter to confirm this value, a message asks if you want to save this value for the enumeration associated with the field.

If you click Yes, this value will be available in the combo box of the relevant field (in this case: London).

Enumerations (also known as ‘itemized lists’) are managed by the administrator via the Administration > Platform > Enumerations section. For more on this, refer to Managing enumerations.

Default units default-units

In the fields that express a duration (e.g. validity period of the resources of a delivery, approval deadline for a task, etc.), the value can be expressed in the following units:

  • s for seconds,
  • mn for minutes,
  • h for hours,
  • d for days.

Tutorial video video

This video presents Campaign Classic workspace.

Additional Campaign Classic how-to videos are available here.