DocumentationCustomer Journey AnalyticsCustomer Journey Analytics Guide

Customer Journey Analytics hosting locations

Last update: Fri Jan 16 2026 00:00:00 GMT+0000 (Coordinated Universal Time)

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Adobe Customer Journey Analytics is hosted in enterprise-class data centers from public-cloud service providers in North America, Europe, and APAC.

Upon provisioning, customers designate the region in which their Adobe Experience Platform data will reside. The data ingested into Customer Journey Analytics from the Adobe Experience Platform data lake will be stored in the same region.

See Regional data collection in the Adobe Experience Cloud documentation for more information.

View the data center where your data is stored

NOTE
It is not possible to move data from one data center to another.

To view which data center your data is stored in:

  1. Log in to Adobe Experience Cloud.

  2. Select Experience Platform from the app switcher App at the top-right of the interface.

  3. The region code for your assigned data center is shown in the upper-right portion of Experience Platform.

    Data center on Experience Platform home page

  4. Use the following table to understand what geographical area your region code is associated with:

    table 0-row-3 1-row-3 2-row-3 3-row-3 4-row-3 5-row-3 6-row-3 7-row-3 8-row-3
    Adobe region code Cloud provider Geographic region
    VA7 Azure U.S. (default)
    VA6 AWS U.S. (by request)
    NLD2 Azure Netherlands, Amsterdam
    CAN2 Azure Canada Central, Toronto
    AUS5 Azure Australia, Sydney
    GBR9 Azure U.K., London
    IND2 Azure India
    CHE2 Azure Switzerland
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