Media concurrent viewers panel media-concurrent-viewers-panel
The Media concurrent viewers panel enables analysis of concurrent viewers over time, with details on peak concurrency and the ability to break down and compare.
You can analyze concurrent viewers to understand where peak concurrency occurred or where drop-offs happened to provide valuable insight into the quality of content and viewer engagement. And to help with troubleshooting or planning for volume or scale.
In Analysis Workspace, the Concurrent viewers metric is the number of unique persons viewing your media streams at a specific point in time, regardless of the number of sessions.
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This video demonstrates the functionality using Adobe Analytics. However, the functionality is similarly available in Customer Journey Analytics. Be aware of the following differences in terminlogy.
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| Segments | Filters |
| Visitor | Person |
| Visit | Session |
| Hit | Event |
Use
To use an Media concurrent viewers panel:
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Create a Media concurrent viewers panel. For information about how to create a panel, see Create a panel.
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Ensure you select a data view for the panel that has components configured from the Streaming Media Collection Add-on.
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Specify the input for the panel.
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Observe the output for the panel.
Panel input
You can configure the Media concurrent viewers panel using these input settings:
This visualization is limited to 1440 rows of data (for example, 24-hours at minute-level granularity). If a date range and granularity combination results in more than 1440 rows, the granularity is automatically updated to accommodate the full date range.
This visualization is limited to 1440 rows of data (for example, 24-hours at minute-level granularity). If a date range and granularity combination results in more than 1440 rows, the granularity is automatically updated to accommodate the full date range.
If you are using breakdowns, a summary number is displayed for each.
You may view up to 10 lines at a time. Breakdowns are limited to a single level.
When dragging a dimension, the top dimension items are selected automatically based on the selected panel date range.
To compare date ranges, drag 2 or more date ranges into the series breakdown filter.
Here is an example of the panel configured for Minute granularity, with Maximum only summary numbers. And broken down by Other, Table, Mobile Phone, Gaming Console, Media Player, Set-top Box, Television.
Panel output
The Media Concurrent Viewers panel returns a line chart and summary numbers to include details for the maximum and/or minimum concurrent viewers. At the top of the panel, a summary line is provided to remind you of the panel settings you selected.
At any time, select
If you select a series breakdown, a line on the line chart and a summary number is displayed for each:
Data source
The only metric that can be used in this panel is Concurrent viewers:
A Freeform table is not available in this view. To view the data source, you can download the data source from the line chart visualization context menu and select Download data as CSV. Series breakdowns are included.
FAQs
When changing from a larger date range to a smaller one, the granularity is updated to the lowest detail allowable once the date range is changed. To view a higher granularity, edit the panel and rebuild.
The view is limited to 10 breakdowns. To view more than 10, you must use multiple panels.
This metric is different than Concurrent viewer reporting in the Reports section, which uses Concurrent Active Sessions. Using unique persons accounts for the removal of unwanted peaks at show boundaries (where sessions are ending and starting at the same time).