DocumentationCustomer Journey AnalyticsCustomer Journey Analytics Guide

Disable Adobe Analytics

Last update: March 11, 2025
  • Topics:
  • Basics

CREATED FOR:

  • Admin
NOTE
Follow the steps on this page only after you complete all previous upgrade steps. You can follow the recommended upgrade steps (recommended for most organizations), or you can follow steps that are dynamically generated for your organization with the Customer Journey Analytics Upgrade Guide.

  • Recommended upgrade steps (Recommended for most organizations)

    A set of steps that lead to an ideal Customer Journey Analytics implementation.

    For detailed information, see Upgrade from Adobe Analytics to Customer Journey Analytics.

  • Customer Journey Analytics Upgrade Guide (Custom steps tailored to the specific needs of your organization)

    A new upgrade guide is available that dynamically generates upgrade steps that are tailored for your organization and your unique circumstances.

    To access the guide from Customer Journey Analytics, select the Workspace tab, then select Upgrade to Customer Journey Analytics in the left panel. Follow the on-screen instructions.

Before disabling Adobe Analytics, review the information in Evaluate when to disable Adobe Analytics after upgrading to Customer Journey Analytics.

  • Tags: Disable the Adobe Analytics extension

  • AppMeasurment: Replace the AppMeasurement.js library s=newobject

NOTE
This information is not yet available. It will be available in the near future.
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