Current Customer Journey Analytics release notes (August 2026)
Last update: August 5, 2026
These release notes cover the August 2026 release period. Adobe Customer Journey Analytics releases operate on a continuous delivery model, which allows for a more scalable, phased approach to feature deployment. Accordingly, these release notes get updated several times a month. Please check them regularly.
New or updated features
Journey canvas enhancements
The following Journey canvas enhancements are now available:
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Compare the journey to a prior time frame. Compare the current journey to the journey 4 weeks prior, 2 quarters prior, 1 year prior, or to a custom date range.
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For a selected node, show the top dimension items that come after the selected node at any point in the journey. Use this when the selected node is the key event in your analysis and you want to see what people do at any point afterward.
Previously, only the top immediate nodes could be shown before or after the selected node.
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Change the shape and style of arrows between nodes. Drag arrows between nodes to change the shape (curvature) of the arrow, and right-click an arrow to change its style to any of the following: solid, dashed, dotted, dashed-dot, or animated.
For more information, see Configure a Journey canvas visualization.
Support for additional data usage labels
Customer Journey Analytics now supports the following additional data usage labels for elements within a dataset:
- C2 – Restrict third-party data export (available now)
- C3 – Restrict directly identifiable data combination (available now)
- C9 – Restrict data science (planned to release in August or September)
For more information, see Labels, policies, and marketing actions.
Consent policy filtering and reporting
You can now report on which visitors match your Adobe Experience Platform consent policies. (Consent policy dimensions and metrics are added to the data views in your connection.)
Additionally, you can exclude non-consenting visitors before their data is ingested into Customer Journey Analytics.
For more information, see Consent reporting and filtering overview.
Content Analytics: Paid media data
Paid media is now available as a third channel for Content Analytics.
(Documentation link to follow.)
B2B: Person-to-account stitching
B2B account stitching enriches your event datasets with account information and enables complete analysis across the full customer journey in Customer Journey Analytics.
When events lack an account ID, which Customer Journey Analytics B2B edition requires for ingestion, account stitching derives and adds that information automatically using the person-to-account mapping dataset that you provide.
(Documentation link to follow.)
The Adobe Customer Journey Analytics API first calls guide provides instructions and examples for configuring basic report requests.
The Adobe Customer Journey Analytics API date trended guide provides instructions and examples for configuring basic report requests.
Fixes in Customer Journey Analytics
Analysis Workspace: AN-466867, AN-465995, AN-465315, AN-465313, AN-464375, AN-463634, AN-463248, AN-463175, AN-463049, AN-462347, AN-462124, AN-461922, AN-458398, AN-457849, AN-455002, AN-453357, AN-456863, AN-459816, AN-459034, AN-460774, AN-460671, AN-457760, AN-443594
Components:
Connections: AN-464934, AN-460768
Content Analytics:
Guided analysis:
Exports: AN-451819, AN-448419, AN-456001
Data views: AN-453201, AN-441965, AN-460967
Data ingestion: AN-462123, AN-451836, AN-453790, AN-459000, AN-456057, AN-461271, AN-459016, AN-460935
Implementation:
Report Builder: AN-465346, AN-464768, AN-464580, AN-464301, AN-463048, AN-462800, AN-457042, AN-461033, AN-459042, AN-454250, AN-451735, AN-450776, AN-450200, AN-451665
Reporting: AN-463576, AN-462400, AN-456394, AN-455619, AN-459530, AN-454103, AN-452866, AN-461181
Segmentation: AN-459002, AN-457730, AN-457146
Scheduled reports: AN-455009, AN-460037, AN-462093
Shared metrics and dimensions:
Audience Analysis: AN-458292
Other: AN-466935, AN-462116, AN-454493, AN-457666, AN-457557, AN-456742, AN-437975, AN-460959
Postponed features
Streaming media services: Support schedule data
You can now upload scheduled data of past live Streaming Media content to more easily and accurately track viewership.
The following are examples of live content that are supported with schedule data upload:
- FAST (Free Ad Supported TV) platforms
- Local streams
- Live sports
Uploading schedule data allows you to track viewership data for individual programs that ran during the time you designate in the upload file. You can even gather viewership data for specific topics or program segments.
These capabilities are available regardless of how you implemented Streaming Media Collection.
Previously, it was difficult to accurately tie a given session to specific programs when analyzing live content, and it wasn’t possible to tie a given session to individual topics or program segments.
For more information, see Upload schedule data to track live content.
TBD
(Originally planned for October 29, 2025)