Current Adobe Customer Journey Analytics release notes (April 2024)

Last update: April 17, 2024

These release notes cover the release period of April 10, 2024 through May 2024. Adobe Customer Journey Analytics releases operate on a continuous delivery model which allows for a more scalable, phased approach to feature deployment. Accordingly, these release notes get updated several times a month. Please check them regularly.

New or updated features

Rollout starts
General Availability
Streaming Media: Send Roku data to Adobe Experience Platform Edge
Now when installing Media Analytics with Experience Platform Edge, you can use the Adobe Experience Platform Roku SDK to send Streaming Media data to Adobe Experience Platform.
April 12, 2024
Exposed monthly reports in Reporting Activity Manager

When viewing reporting activity for all connections in Reporting Activity Manager, a graph is now available that shows the monthly reports/requests that were run at the IMS Org level, for both the current and previous month.

Note: Data is available starting partway through the month of March, 2024.

April 15, 2024
Intelligent Captions in mobile scorecards
Intelligent Captions can help non-analysts better make sense of their data without the help of analysts. They are now available in Customer Journey Analytics scorecards.
April 17, 2024
Permissions enhancement for project-only Workspace components
Previously, if one user (User A) shared a project with another user (User B), and gave User B edit access to the project, User B would be able to edit the project. However, User B would not be able to edit Quick Segments embedded in the project. That limitation is now removed - User B can edit Quick Segments and other project-only components that are embedded in the shared project.
April 17, 2024
Administrators can manage all locations in their organization
A new option on the Locations page allows Administrators to view and manage all locations in the organization. Previously, administrators could view and manage only the locations they created.
April 17, 2024
Adobe Product Analytics: Feature Matrix
Fuel investment decisions by understanding what your core, power, one-time, and questionable features are. Feature matrix measures events by frequency of use vs % active users and compares to median usage.
April 17, 2024
April 30, 2024
Adobe Product Analytics: Enhanced Insights in Funnel
In the Friction view, the written insights have been enhanced to include categories, deltas and descriptions to further understandability of the chart and table.
April 17, 2024
April 26, 2024
Adobe Product Analytics: Enhanced retention view

Several capabilities have been added to the Retention rates view to drive deeper & customizable retention insights:

  • Unlink start and return events
  • Compare multiple return events in a single view
  • Customize the retention model applied with on or after (unbounded), on each (bounded) and bracketed settings
  • Show & hide individual cohort rows in the chart
April 24, 2024
May 8, 2024
Adobe Product Analytics: Compare events within a single Funnel step
You can now compare events within a single funnel step in the Friction view. This is particularly useful when your journey has step options or a step where an A/B experiment is being run.
April 23, 2024
May 3, 2024
B2B Schema Transformation for Person to Account

Lets you transform datasets to better support person-based lookups in Customer Journey Analytics B2B reporting scenarios. This capability is available for datasets for B2B schemas based on the following classes:

  • XDM Business Account Person Relation
  • XDM Business Opportunity Person Relation
  • XDM Business Marketing List Members
  • XDM Business Campaign Members
May 1, 2024
Experience Edge bot detection
Bot detection allows you to identify events generated by Web SDK, Mobile SDK and Server API as being generated by known spiders and bots.
May 1, 2024
Derived fields: Next or Previous function
These new features let you take a field as an input and then identify the n-previous or n-next value to get a better view into the user journey. This functionality could also be combined with other functions in Derived Fields, such as Concatenate, to create new dimensions.
May 1, 2024
Audiences are published to a new “Audiences” section in Experience Platform

Audiences that are published from Customer Journey Analytics are now available in the new “Audiences” section in Adobe Experience Platform.

Previously, audiences that were published from Customer Journey Analytics were available in Experience Platform under the “Segments” section.

This improvement provides the following benefits:

  • Audiences no longer have a 1-hour delay before they appear in Experience Platform; they are available seconds after they are published.
  • Audiences can be sorted in Experience Platform by using the “Origin” column, which displays the application from which the audience was originally published.
  • Filter and sort options in Experience Platform enable you to more quickly find the relevant audiences.
May 2024

Fixes in Customer Journey Analytics

AN-319662; AN-337894; AN-338469; AN-340147; AN-340200; AN-340443; AN-341594; AN-342442; AN-342976; AN-343020; AN-343469; AN-343703; AN-343938; AN-344614; AN-344677;

Important notices for Customer Journey Analytics Administrators

Notice added or updated
Updated links in Data views and Connections UIs
February 15

At the beginning of March, Adobe plans to update the following links in the Customer Journey Analytics product user interface. Please update your bookmarks accordingly.