Install the Platform Web SDK wtih the Edge Network API

Last update: March 11, 2025

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NOTE
Follow the steps on this page only after you complete all previous upgrade steps. You can follow the recommended upgrade steps (recommended for most organizations), or you can follow steps that are dynamically generated for your organization with the Customer Journey Analytics Upgrade Guide.

  • Recommended upgrade steps (Recommended for most organizations)

    A set of steps that lead to an ideal Customer Journey Analytics implementation.

    For detailed information, see Upgrade from Adobe Analytics to Customer Journey Analytics.

  • Customer Journey Analytics Upgrade Guide (Custom steps tailored to the specific needs of your organization)

    A new upgrade guide is available that dynamically generates upgrade steps that are tailored for your organization and your unique circumstances.

    To access the guide from Customer Journey Analytics, select the Workspace tab, then select Upgrade to Customer Journey Analytics in the left panel. Follow the on-screen instructions.

You can install the Platform Web SDK by installing the NPM package in order to control the build process for the Adobe Experience Platform Web SDK JavaScript.

  1. Follow the information in the section Option 3: Using the NPM package in Install Web SDK in the Web SDK Guide.

  2. Continue following the recommended upgrade steps or the dynamically generated upgrade steps in the Customer Journey Analytics Upgrade Guide. To access the guide from Customer Journey Analytics, select the Workspace tab, then select Upgrade to Customer Journey Analytics in the left panel. Follow the on-screen instructions.

Customer Journey Analytics