Use summary data

This use case is to help you understand how to use summary data in your reporting and analysis. The use case details all the steps that are required to use summary data in Customer Journey Analytics:

  • Ingest summary data and other data sources in Experience Platform.
  • Set up your Connection for the summary data and other data sources.
  • Configure your Data view to combine your data sources.
  • Report and analyze in Workspace on your combined data.

The use case provides sample data for summary data, event data and lookup data. All data contains random values.

Ingest

You use the following sample summary data for this use case, showing summary data for running campaigns on Facebook.

Summary data
table 0-row-8 1-row-8 2-row-8 3-row-8 4-row-8 5-row-8 6-row-8 7-row-8 8-row-8 9-row-8 10-row-8 11-row-8 12-row-8 13-row-8 14-row-8 15-row-8 16-row-8 17-row-8 18-row-8 3-align-right 4-align-right 12-align-right 13-align-right 21-align-right 22-align-right 30-align-right 31-align-right 39-align-right 40-align-right 48-align-right 49-align-right 57-align-right 58-align-right 66-align-right 67-align-right 75-align-right 76-align-right 84-align-right 85-align-right 93-align-right 94-align-right 102-align-right 103-align-right 111-align-right 112-align-right 120-align-right 121-align-right 129-align-right 130-align-right 138-align-right 139-align-right 147-align-right 148-align-right 156-align-right 157-align-right 165-align-right 166-align-right
_id campaign_name cost impression campaign_id network ad_group timestamp
1 123 Campaign 100 5000 abc123 facebook abc-adgroup 2024-07-18T18:20:39.000Z
2 123 Campaign 50 4000 def123 facebook def-adgroup 2024-07-18T18:20:39.000Z
3 123 Campaign 125 6000 ghi123 facebook ghi-adgroup 2024-07-18T18:20:39.000Z
4 456 Campaign 25 2500 abc456 facebook abc-adgroup 2024-07-18T18:20:39.000Z
5 456 Campaign 10 1000 def456 facebook def-adgroup 2024-07-18T18:20:39.000Z
6 456 Campaign 115 5500 ghi456 facebook ghi-adgroup 2024-07-18T18:20:39.000Z
7 789 Campaign 200 9000 abc789 facebook abc-adgroup 2024-07-18T18:20:39.000Z
8 789 Campaign 20 2000 def789 facebook def-adgroup 2024-07-18T18:20:39.000Z
9 789 Campaign 225 12000 ghi789 facebook ghi-adgroup 2024-07-18T18:20:39.000Z
10 987 Campaign 125 10000 abc987 facebook abc-adgroup 2024-07-18T18:20:39.000Z
11 987 Campaign 120 15000 def987 facebook def-adgroup 2024-07-18T18:20:39.000Z
12 987 Campaign 315 22500 ghi987 facebook ghi-adgroup 2024-07-18T18:20:39.000Z
13 654 Campaign 325 20000 abc654 facebook abc-adgroup 2024-07-18T18:20:39.000Z
14 654 Campaign 320 25000 def654 facebook def-adgroup 2024-07-18T18:20:39.000Z
15 654 Campaign 315 22500 ghi654 facebook ghi-adgroup 2024-07-18T18:20:39.000Z
16 321 Campaign 25 2000 abc321 facebook abc-adgroup 2024-07-18T18:20:39.000Z
17 321 Campaign 20 2500 def321 facebook def-adgroup 2024-07-18T18:20:39.000Z
18 321 Campaign 15 2250 ghi321 facebook ghi-adgroup 2024-07-18T18:20:39.000Z

DataDownload Download sample summary data

To use the summary data in Customer Journey Analytics, in a report or as part of analyzing data in Workspace, you need

  • a summary schema in Experience Platform,
  • a summary dataset in Experience Platform,
  • a connection in Customer Journey Analytics configured to use the summary dataset,
  • a data view in Customer Journey Analytics, correctly configured with metrics and dimensions for the summary data.

You use this summary data alongside a dataset for event data and a dataset for lookup data.

Event data

Event data is available in the Example Event Data Dataset. The sample data looks like:

table 0-row-7 1-row-7 2-row-7 3-row-7 4-row-7 5-row-7 6-row-7 7-row-7 8-row-7 9-row-7 10-row-7 11-row-7 12-row-7 13-row-7 14-row-7 15-row-7 16-row-7 17-row-7 18-row-7 19-row-7 20-row-7 21-row-7 22-row-7 23-row-7 24-row-7 25-row-7 26-row-7 27-row-7 28-row-7 29-row-7 30-row-7 31-row-7 32-row-7 33-row-7 34-row-7 35-row-7 36-row-7 37-row-7 38-row-7 39-row-7 40-row-7 41-row-7 42-row-7 43-row-7 44-row-7 45-row-7 46-row-7 47-row-7 48-row-7 49-row-7 50-row-7 51-row-7 52-row-7 53-row-7 54-row-7 55-row-7 56-row-7 57-row-7 58-row-7 59-row-7 60-row-7 61-row-7 62-row-7 63-row-7 64-row-7 65-row-7 66-row-7 67-row-7 68-row-7 69-row-7 70-row-7 71-row-7 72-row-7 73-row-7 74-row-7 75-row-7 76-row-7 77-row-7 78-row-7 79-row-7 80-row-7 81-row-7 82-row-7 83-row-7 84-row-7 85-row-7 86-row-7 87-row-7 88-row-7 89-row-7 90-row-7 91-row-7 92-row-7 93-row-7 94-row-7 95-row-7 96-row-7 97-row-7 98-row-7 99-row-7 100-row-7 101-row-7 102-row-7 103-row-7 104-row-7 105-row-7 106-row-7 107-row-7 108-row-7 109-row-7 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timestamp _id page_name person_id tracking_code orders revenue_amount
2024-07-18T19:15:39+00:00 1 home page person-1abc123 abc123
2024-07-18T19:15:39+00:00 2 confirmation page person-1abc123 1 174.25
2024-07-18T19:15:39+00:00 3 home page person-2def123 def123
2024-07-18T19:15:39+00:00 4 home page person-3ghi123 ghi123
2024-07-18T19:15:39+00:00 5 confirmation page person-3ghi123 1 149.25
2024-07-18T19:15:39+00:00 6 home page person-4abc456 abc456
2024-07-18T19:15:39+00:00 7 home page person-5def456 def456
2024-07-18T19:15:39+00:00 8 home page person-6ghi456 ghi456
2024-07-18T19:15:39+00:00 9 confirmation page person-6ghi456 1 159.25
2024-07-18T19:15:39+00:00 10 home page person-7abc789 abc789
2024-07-18T19:15:39+00:00 11 home page person-8def789 def789
2024-07-18T19:15:39+00:00 12 home page person-9ghi789 ghi789
2024-07-18T19:15:39+00:00 13 confirmation page person-9ghi789 1 124.25
2024-07-18T19:15:39+00:00 14 home page person-10abc987 abc987
2024-07-18T19:15:39+00:00 15 home page person-11def987 def987
2024-07-18T19:15:39+00:00 16 home page person-12ghi987 ghi987
2024-07-18T19:15:39+00:00 17 home page person-13abc654 abc654
2024-07-18T19:15:39+00:00 18 home page person-14def654 def654
2024-07-18T19:15:39+00:00 19 home page person-15ghi654 ghi654
2024-07-18T19:15:39+00:00 20 confirmation page person-15ghi654 1 174.25
2024-07-18T19:15:39+00:00 21 home page person-16abc321 abc321
2024-07-18T19:15:39+00:00 22 home page person-17def321 def321
2024-07-18T19:15:39+00:00 23 home page person-18ghi321 ghi321
2024-07-18T19:15:39+00:00 24 home page person-19abc123 abc123
2024-07-18T19:15:39+00:00 25 home page person-20def123 def123
2024-07-18T19:15:39+00:00 26 home page person-21ghi123 ghi123
2024-07-18T19:15:39+00:00 27 confirmation page person-21ghi123 1 149.25
2024-07-18T19:15:39+00:00 28 home page person-22abc456 abc456
2024-07-18T19:15:39+00:00 29 home page person-23def456 def456
2024-07-18T19:15:39+00:00 30 home page person-24ghi456 ghi456
2024-07-18T19:15:39+00:00 31 home page person-25abc789 abc789
2024-07-18T19:15:39+00:00 32 confirmation page person-25abc789 1 139.25
2024-07-18T19:15:39+00:00 33 home page person-26abc987 abc987
2024-07-18T19:15:39+00:00 34 home page person-27def987 def987
2024-07-18T19:15:39+00:00 35 home page person-28ghi987 ghi987
2024-07-18T19:15:39+00:00 36 home page person-29abc654 abc654
2024-07-18T19:15:39+00:00 37 confirmation page person-29abc654 1 124.25
2024-07-18T19:15:39+00:00 38 home page person-30def654 def654
2024-07-18T19:15:39+00:00 39 home page person-31ghi654 ghi654
2024-07-18T19:15:39+00:00 40 home page person-32abc321 abc321
2024-07-18T19:15:39+00:00 41 home page person-33ghi456 ghi456
2024-07-18T19:15:39+00:00 42 confirmation page person-33ghi456 1 174.25
2024-07-18T19:15:39+00:00 43 home page person-34abc789 abc789
2024-07-18T19:15:39+00:00 44 home page person-35def789 def789
2024-07-18T19:15:39+00:00 45 home page person-36ghi789 ghi789
2024-07-18T19:15:39+00:00 46 confirmation page person-36ghi789 1 149.25
2024-07-18T19:15:39+00:00 47 home page person-37abc987 abc987
2024-07-18T19:15:39+00:00 48 home page person-38def987 def987
2024-07-18T19:15:39+00:00 49 home page person-39ghi987 ghi987
2024-07-18T19:15:39+00:00 50 home page person-40abc654 abc654
2024-07-18T19:15:39+00:00 51 confirmation page person-40abc654 1 124.25
2024-07-18T19:15:39+00:00 52 home page person-41def654 def654
2024-07-18T19:15:39+00:00 53 home page person-42ghi654 ghi654
2024-07-18T19:15:39+00:00 54 home page person-43abc321 abc321
2024-07-18T19:15:39+00:00 55 home page person-44def321 def321
2024-07-18T19:15:39+00:00 56 home page person-45ghi321 ghi321
2024-07-18T19:15:39+00:00 57 home page person-46abc123 abc123
2024-07-18T19:15:39+00:00 58 confirmation page person-46abc123 1 174.25
2024-07-18T19:15:39+00:00 59 home page person-47def123 def123
2024-07-18T19:15:39+00:00 60 home page person-48ghi123 ghi123
2024-07-18T19:15:39+00:00 61 home page person-49abc456 abc456
2024-07-18T19:15:39+00:00 62 home page person-50def456 def456
2024-07-18T19:15:39+00:00 63 home page person-51ghi456 ghi456
2024-07-18T19:15:39+00:00 64 home page person-52abc789 abc789
2024-07-18T19:15:39+00:00 65 confirmation page person-52abc789 1 149.25
2024-07-18T19:15:39+00:00 66 home page person-53abc987 abc987
2024-07-18T19:15:39+00:00 67 home page person-54def987 def987
2024-07-18T19:15:39+00:00 68 home page person-55ghi987 ghi987
2024-07-18T19:15:39+00:00 69 confirmation page person-55ghi987 1 124.25
2024-07-18T19:15:39+00:00 70 home page person-56abc123 abc123
2024-07-18T19:15:39+00:00 71 home page person-57def123 def123
2024-07-18T19:15:39+00:00 72 confirmation page person-57def123 1 174.25
2024-07-18T19:15:39+00:00 73 home page person-58ghi123 ghi123
2024-07-18T19:15:39+00:00 74 home page person-59abc456 abc456
2024-07-18T19:15:39+00:00 75 confirmation page person-59abc456 1 149.25
2024-07-18T19:15:39+00:00 76 home page person-60def456 def456
2024-07-18T19:15:39+00:00 77 home page person-61ghi456 ghi456
2024-07-18T19:15:39+00:00 78 home page person-62abc789 abc789
2024-07-18T19:15:39+00:00 79 confirmation page person-62abc789 1 159.25
2024-07-18T19:15:39+00:00 80 home page person-63def789 def789
2024-07-18T19:15:39+00:00 81 home page person-64ghi789 ghi789
2024-07-18T19:15:39+00:00 82 home page person-65abc987 abc987
2024-07-18T19:15:39+00:00 83 confirmation page person-65abc987 1 124.25
2024-07-18T19:15:39+00:00 84 home page person-66def987 def987
2024-07-18T19:15:39+00:00 85 home page person-67ghi987 ghi987
2024-07-18T19:15:39+00:00 86 home page person-68abc654 abc654
2024-07-18T19:15:39+00:00 87 home page person-69def654 def654
2024-07-18T19:15:39+00:00 88 home page person-70ghi654 ghi654
2024-07-18T19:15:39+00:00 89 home page person-71abc321 abc321
2024-07-18T19:15:39+00:00 90 confirmation page person-71abc321 1 174.25
2024-07-18T19:15:39+00:00 91 home page person-72def321 def321
2024-07-18T19:15:39+00:00 92 home page person-73ghi321 ghi321
2024-07-18T19:15:39+00:00 93 home page person-74abc123 abc123
2024-07-18T19:15:39+00:00 94 home page person-75def123 def123
2024-07-18T19:15:39+00:00 95 home page person-76ghi123 ghi123
2024-07-18T19:15:39+00:00 96 home page person-77abc456 abc456
2024-07-18T19:15:39+00:00 97 confirmation page person-77abc456 1 149.25
2024-07-18T19:15:39+00:00 98 home page person-78def456 def456
2024-07-18T19:15:39+00:00 99 home page person-79ghi456 ghi456
2024-07-18T19:15:39+00:00 100 home page person-80abc789 abc789
2024-07-18T19:15:39+00:00 101 home page person-81abc987 abc987
2024-07-18T19:15:39+00:00 102 confirmation page person-81abc987 1 139.25
2024-07-18T19:15:39+00:00 103 home page person-82def987 def987
2024-07-18T19:15:39+00:00 104 home page person-83ghi987 ghi987
2024-07-18T19:15:39+00:00 105 home page person-84abc654 abc654
2024-07-18T19:15:39+00:00 106 home page person-85def654 def654
2024-07-18T19:15:39+00:00 107 confirmation page person-85def654 1 124.25
2024-07-18T19:15:39+00:00 108 home page person-86ghi654 ghi654
2024-07-18T19:15:39+00:00 109 home page person-87abc321 abc321
2024-07-18T19:15:39+00:00 110 home page person-88ghi456 ghi456
2024-07-18T19:15:39+00:00 111 home page person-89abc789 abc789
2024-07-18T19:15:39+00:00 112 confirmation page person-89abc789 1 174.25
2024-07-18T19:15:39+00:00 113 home page person-90def789 def789
2024-07-18T19:15:39+00:00 114 home page person-91ghi789 ghi789
2024-07-18T19:15:39+00:00 115 home page person-92abc987 abc987
2024-07-18T19:15:39+00:00 116 confirmation page person-92abc987 1 149.25
2024-07-18T19:15:39+00:00 117 home page person-93def987 def987
2024-07-18T19:15:39+00:00 118 home page person-94ghi987 ghi987
2024-07-18T19:15:39+00:00 119 home page person-95abc654 abc654
2024-07-18T19:15:39+00:00 120 home page person-96def654 def654
2024-07-18T19:15:39+00:00 121 confirmation page person-96def654 1 124.25
2024-07-18T19:15:39+00:00 122 home page person-97ghi654 ghi654
2024-07-18T19:15:39+00:00 123 home page person-98abc321 abc321
2024-07-18T19:15:39+00:00 124 home page person-99def321 def321
2024-07-18T19:15:39+00:00 125 home page person-100ghi321 ghi321
2024-07-18T19:15:39+00:00 126 home page person-101abc123 abc123
2024-07-18T19:15:39+00:00 127 home page person-102def123 def123
2024-07-18T19:15:39+00:00 128 confirmation page person-102def123 1 174.25
2024-07-18T19:15:39+00:00 129 home page person-103ghi123 ghi123
2024-07-18T19:15:39+00:00 130 home page person-104abc456 abc456
2024-07-18T19:15:39+00:00 131 home page person-105def456 def456
2024-07-18T19:15:39+00:00 132 home page person-106ghi456 ghi456
2024-07-18T19:15:39+00:00 133 home page person-107abc789 abc789
2024-07-18T19:15:39+00:00 134 home page person-108abc987 abc987
2024-07-18T19:15:39+00:00 135 confirmation page person-108abc987 1 149.25
2024-07-18T19:15:39+00:00 136 home page person-109def987 def987
2024-07-18T19:15:39+00:00 137 home page person-110ghi987 ghi987
2024-07-18T19:15:39+00:00 138 confirmation page person-110ghi987
2024-07-18T19:15:39+00:00 139 home page person-111def987 def987
2024-07-18T19:15:39+00:00 140 home page person-112def987 1 124.25
2024-07-18T19:15:39+00:00 141 confirmation page person-112def987 1 149.25
2024-07-18T19:15:39+00:00 142 home page person-113ghi987 ghi987
2024-07-18T19:15:39+00:00 143 home page person-114abc654 abc654
2024-07-18T19:15:39+00:00 144 home page person-115def654 def654
2024-07-18T19:15:39+00:00 145 confirmation page person-115def654 1 159.25
2024-07-18T19:15:39+00:00 146 home page person-116ghi654 ghi654
2024-07-18T19:15:39+00:00 147 home page person-117abc321 abc321
2024-07-18T19:15:39+00:00 148 home page person-118def321 def321
2024-07-18T19:15:39+00:00 149 confirmation page person-118def321 1 124.25
2024-07-18T19:15:39+00:00 150 home page person-119ghi321 ghi321
2024-07-18T19:15:39+00:00 151 home page person-120abc123 abc123
2024-07-18T19:15:39+00:00 152 home page person-121def123 def123
2024-07-18T19:15:39+00:00 153 home page person-122ghi123 ghi123
2024-07-18T19:15:39+00:00 154 home page person-123abc456 abc456
2024-07-18T19:15:39+00:00 155 home page person-124def456 def456
2024-07-18T19:15:39+00:00 156 confirmation page person-124def456 1 174.25
2024-07-18T19:15:39+00:00 157 home page person-125ghi456 ghi456
2024-07-18T19:15:39+00:00 158 home page person-126abc789 abc789
2024-07-18T19:15:39+00:00 159 home page person-127abc987 abc987
2024-07-18T19:15:39+00:00 160 home page person-128def987 def987
2024-07-18T19:15:39+00:00 161 home page person-129ghi987 ghi987
2024-07-18T19:15:39+00:00 162 home page person-130abc654 abc654
2024-07-18T19:15:39+00:00 163 confirmation page person-130abc654 1 149.25
2024-07-18T19:15:39+00:00 164 home page person-131def654 def654
2024-07-18T19:15:39+00:00 165 home page person-132ghi654 ghi654
2024-07-18T19:15:39+00:00 166 home page person-133abc321 abc321
2024-07-18T19:15:39+00:00 167 home page person-134ghi456 ghi456
2024-07-18T19:15:39+00:00 168 confirmation page person-134ghi456 1 139.25
2024-07-18T19:15:39+00:00 169 home page person-135abc789 abc789
2024-07-18T19:15:39+00:00 170 home page person-136def789 def789
2024-07-18T19:15:39+00:00 171 home page person-137ghi789 ghi789
2024-07-18T19:15:39+00:00 172 home page person-138abc987 abc987
2024-07-18T19:15:39+00:00 173 confirmation page person-138abc987 1 124.25
2024-07-18T19:15:39+00:00 174 home page person-139def987 def987
2024-07-18T19:15:39+00:00 175 home page person-140ghi987 ghi987
2024-07-18T19:15:39+00:00 176 home page person-141abc654 abc654
2024-07-18T19:15:39+00:00 177 home page person-142def654 def654
2024-07-18T19:15:39+00:00 178 confirmation page person-142def654 1 174.25
2024-07-18T19:15:39+00:00 179 home page person-143ghi654 ghi654

DataDownload Download sample event data

Lookup data

Lookup data is available in the Example Lookup Data Dataset. The sample data looks like:

table 0-row-4 1-row-4 2-row-4 3-row-4 4-row-4 5-row-4 6-row-4 7-row-4 8-row-4 9-row-4 10-row-4 11-row-4 12-row-4 13-row-4 14-row-4 15-row-4 16-row-4 17-row-4 18-row-4
_id tracking_code ad_group campaign_name
1 abc123 abc-adgroup 123 Campaign
2 def123 def-adgroup 123 Campaign
3 ghi123 ghi-adgroup 123 Campaign
4 abc456 abc-adgroup 456 Campaign
5 def456 def-adgroup 456 Campaign
6 ghi456 ghi-adgroup 456 Campaign
7 abc789 abc-adgroup 789 Campaign
8 def789 def-adgroup 789 Campaign
9 ghi789 ghi-adgroup 789 Campaign
10 abc987 abc-adgroup 987 Campaign
11 def987 def-adgroup 987 Campaign
12 ghi987 ghi-adgroup 987 Campaign
13 abc654 abc-adgroup 654 Campaign
14 def654 def-adgroup 654 Campaign
15 ghi654 ghi-adgroup 654 Campaign
16 abc321 abc-adgroup 321 Campaign
17 def321 def-adgroup 321 Campaign
18 ghi321 ghi-adgroup 321 Campaign

DataDownload Download sample lookup data

INFO
Further details for setting up schemas and datasets for the event and lookup data are not provided. This setup is assumed common knowledge and follows the same steps as for the lookup data.

Summary schema

Summary data needs a summary schema in Experience Platform. A summary schema is a schema that is using the XDM Summary Metrics as its base class.

To create a summary schema in Experience Platform:

  1. Select Experience Platform from the   App   app switcher.
  2. Select Schemas from the left rail.
  3. Select AddCircle Create schema.
  4. Select Manual in the Create a schema dialog. Then use Select to continue.
  5. In the Select a class step of the Schemas > Create schema wizard, select Other from the Select a base class for this schema options.
  6. From the list, select XDM Summary Metrics (or use Search field to search for) and select Next.
  7. In the Name and review step of the Schemas > Create schema wizard, enter a Schema display name, for example Example Summary Data Schema and an optional description. Select Finish to finish this step.

The structure of your base summary schema is displayed, ready to be augmented with the fields for your summary data. You add fields to a schema, using field groups.

To add a field group, containing the fields for your sample data:

  1. Select AddCircle Add in Field groups.

  2. In the Add field groups dialog, select Create new field group.

  3. Enter a Display name for the field group, for example Example Summary Data. Optionally provide a description.

  4. Select Add field groups.

  5. You are back in the schema structure user interface. Select the new Example Summary Data in Field groups.

  6. Select the AddCircle next to the schema name Example summary Data Schema. A Field properties panel opens up allowing you to add details for a field.

    1. Enter a Field name: campaign_id
    2. Enter a Display name: campaign_id
    3. Select a Type from the Select data type dropdown: String
    4. Ensure Assign to Field group is selected, and select Example Summary Data from the dropdown.
    5. Scroll down to the bottom, and select Apply.
  7. Repeat the previous step for the other fields of the summary data. See the table below for the correct values.

    table 0-row-4 1-row-4 2-row-4 3-row-4 4-row-4 5-row-4
    Field name Display name Type Field Group
    ad_group ad_group String Example Summary Data
    campaign_name campaign_name String Example Summary Data
    cost cost Double Example Summary Data
    impression impression Integer Example Summary Data
    network network String Example Summary Data
  8. To save your Example Summary Data field group as part of your schema, select Save. You see a confirmation when your schema is successfully saved.

You have now defined a schema, detailing the model for your summary data. Similar to the one below.

Example Summary Data Schema

Summary dataset

To store your summary data in Experience Platform, you first need to create a dataset, and then upload your summary data into the dataset.

To create a dataset:

  1. Select Experience Platform from the   App   app switcher.

  2. Select Datasets from the left rail.

  3. Select AddCircle Create dataset.

  4. In the Datasets > Create datasets screen, select Create dataset from schema.

  5. In the Select schema step of the Workflows > Create dataset from schema wizard, Search search for and select your Example Summary Data Schema.

  6. Select Next.

  7. In the Configure dataset step of the Workflows > Create dataset from schema wizard:

    1. Enter a Name for the dataset, for example: Example Summary Data Dataset. Optionally provide a description.
    2. Select Finish.

You see a screen displaying the details of your new dataset.

To upload your sample data into this dataset:

  1. Select Experience Platform from the   App   app switcher.

  2. Select Workflows from the left rail.

    1. Select Map CSV to XDM schema from the Data ingestion options in the Workflows screen.
    2. Select Launch from the Map CSV to XDM schema panel.
  3. In the Dataflow detail step of the Workflows > Map CSV to XDM schema wizard:

    1. Select Existing dataset for Target dataset.
    2. Select Example Summary Data Dataset from the dropdown list.
    3. Select Next.
  4. In the Select data step of the Workflows > Map CSV to XDM schema wizard:

    1. Drag and drop your file with summary data in CSV format onto Drag and drop files. Alternatively, use Choose files to select your file.
    2. Ensure the Data format and Delimiter do have the correct values for your sample data. For example, Delimited as the Data format, and , as the Delimiter.
    3. A sample (10 records) of your summary data is shown in Sample data.
    4. Select Next.
  5. In the Mapping step of the Workflows > Map CSV to XDM schema wizard:
    Example dataset mapping

    1. Check whether all data fields of your Source Data are correctly mapped to the corresponding Target fields in your schema. For the sample data, no errors are reported as you explicitly named the fields in your schema similar to the field names in your sample data. Otherwise, you can use this screen to correct the mapping.
    2. You can optionally select Gear Validate to (once more) validate the data.
    3. You can optionally select Preview Preview data to open a dialog with a preview of the data once loaded into the dataset.
    4. Select Finish.

In Sources > Dataflow - XX/XX/XXXX, XX:XX XX, the status of your upload appears. Refresh to see updates of the upload. When successful, your sample data is loaded into Experience Platform.

Connection

To use your sample data in Customer Journey Analytics, you create a connection that includes the Example Summary Data Dataset from Experience Platform.

  1. Select Customer Journey Analytics from the   App   app switcher.

  2. Select Connections from the top menu.

  3. Select Create new connection.

  4. In Connections > Untitled connection:

    1. Enter a Connection name, for example Example Connection Using Summary Data.

    2. Select the sandbox that contains the dataset you created and the other datasets you want to include from the Sandbox dropdown list.

    3. Select less than 1 million from the Average number of daily events dropdown list.

    4. Select Add datasets.

    5. In the Select datasets step of the Add datasets wizard:

      1. Search Search and select Example Summary Data Dataset, Example Event Data Dataset, and Example Lookup Data Dataset.
      2. Select Next.
    6. In the Datasets settings step of the Add datasets wizard:

      1. For the Example Event Data Dataset:

        1. Confirm the selections for Person ID (person_id) and Timestamp are correct.
        2. Select Web Data from the Data source type.
        3. Enable Import all new data.
        4. Enable Backfill all existing data.
      2. For the Example Lookup Data Dataset:

        1. Select tracking_code as the Key and tracking_code (Event datasets) as the Matching Key.
        2. Select Web Data from the Data source type.
        3. Enable Import all new data.
        4. Enable Backfill all existing data.
      3. For the Example Summary Data Dataset:

        1. Confirm the selections for Timestamp and Timezone are correct.
        2. Enable Import all new data.
        3. Enable Backfill all existing data.
      4. Select Add datasets.

  5. In the Connections > Example Connection using Summary Data connection screen, select Save to save the connection.

The data from the datasets is added to Customer Journey Analytics, which can take a couple of hours. So please, be patient before continuing.

After a while, verify that data from your datasets is properly loaded in Customer Journey Analytics.

  1. Select Customer Journey Analytics from the   App   app switcher.

  2. Select Connections from the top menu.

  3. Select your connection, for example Example Connection Using Summary Data.

  4. Select an appropriate data range in the Connection > Example Connection Using Summary data details.

    1. Select Calendar and then select Last 7 days.
    2. Select Apply.

In the list of Datasets, the values in the Records added column should confirm that data from your datasets is now part of Customer Journey Analytics.

Example connection for summary data

Data view

To ensure you can report on the correct data in Workspace, you want to create a data view containing the relevant metrics and dimensions.

  1. Select Customer Journey Analytics from the   App   app switcher.

  2. Select Data views from the top menu.

  3. Select Create new data view.

  4. In Data views, go through the wizard screens to configure your data view.

    1. In the Configure step of Data views:

      1. Select your connection from Settings | Connection. For example, Example Connection Using Summary Data.
      2. Enter a Name for your data view, for example Example Data View Using Summary Data.
      3. Leave all other settings.
      4. Select Save and continue.
    2. In the Components step of Data views > Example Data View Using Summary Data:

      1. Add the following components to the Dimensions and Metrics list. Note that for clarity, the component names are modified from their default name, using Component name in Component settings in the component panel (at the right).

        Metrics

        table 0-row-4 1-row-4 2-row-4 3-row-4 4-row-4
        Component name Dataset Schema data type Schema path
        Cost Example Summary Data Dataset Double _tenant.cost
        Impressions Example Summary Data Dataset Integer _tenant.impression
        Orders Example Event Data Dataset Integer _tenant.orders
        Revenue Example Event Data Dataset Double _tenant.revenue_amount

        Dimensions

        table 0-row-4 1-row-4 2-row-4 3-row-4 4-row-4 5-row-4 6-row-4 7-row-4 8-row-4 9-row-4 10-row-4
        Component name Dataset Schema data type Schema path
        Ad Group (Lookup) Example Lookup Data Dataset String _tenant.ad_group
        Ad Group (Summary) Example Summary Data Dataset String _tenant.ad_group
        Campaign Id Exammpe Summary Data Dataset String _tenant.campaign_id
        Campaign Name (Lookup) Example Lookup Data Dataset String _tenant.campaign_name
        Campaign Name (Summary) Example Summary Data Dataset String _tenant.campaign_name
        Network Example Summary Data Dataset String _tenant.network
        Page Name Example Event Data Dataset String _tenant.page_name
        Person Id Example Event Data Dataset String _tenant.person_id
        Tracking Code (Event) Example Event Data Dataset String _tenant.tracking_code
        Tracking Code (Lookup) Example Lookup Data Dataset String _tenant.tracking_code
      2. Select the Tracking Code (Event) dimension in the Dimensions list. In the component panel:

        Tracking code summary data

        1. Unfold ChevronDown Summary Data Group.

        2. Enable Create grouping.

        3. Select Campaign Id from the Dimension dropdown list. This step ensures that event data and summary data is properly combined for reporting.

        4. You can optionally enable Hide in reporting. Hide in reporting ensures the selected dimension (Campaign Id) is hidden in Analysis Workspace and other Customer Journey Analytics reporting tools. If you have enabled this option, you can verify the option:

          1. Select the Campaign Id dimension in the Dimensions list.
          2. You notice that Hide component in reporting in Component settings is now automatically enabled.
      3. Create a new derived field, for example Campaign Name (Lookup Derived Field), to ensure you can report in Workspace using the Campaign Name (Lookup) dimension from the Example Lookup Data dataset.

        Derived field for campaign name

        1. Select campaign_id for Value.
        2. Select Example Lookup Data Dataset from the Lookup dataset dropdown menu.
        3. Select tracking_code from the Matching Key dropdown menu.
        4. Select campaign_name from the Values to return dropdown menu.
        5. Select Save.
      4. Add the newly created derived field, Campaign Name (Lookup Derived Field), to the Dimensions component list.

      5. Select the Campaign Name (Lookup) dimension in the Dimensions list. In the component panel:

        Derived Field Summary Data Group

        1. Unfold ChevronDown Summary Data Group.
        2. Enable Create grouping.
        3. Select Campaign Name (Lookup Derived Field) from the Dimension dropdown list. This step ensures that the Campaign Name (Lookup) from the Example Lookup Data Dataset can be safely used in reporting (see Workspace).
      6. Select the Revenue metric from the Metrics list. In the component panel:

        Revenue summary data

        1. Unfold ChevronDown Attribution.

          1. Select AttributionLastTouch Last Touch from the Attribution Model dropdown list.
          2. Select 30 Day from the Lookback window dropdown list.
        2. Unfold ChevronDown Format.

          1. Select Currency from the Format dropdown list.
          2. Select 2 from the Decimal places dropdown list.
      7. Select the Orders metric from the Metrics list. In the component panel:

        Orders summary data

        1. Unfold ChevronDown Attribution.

          1. Select AttributionLastTouch Last Touch from the Attribution Model dropdown list.
          2. Select 30 Day from the Lookback window dropdown list.
        2. Unfold ChevronDown Format.

          1. Select Decimal from the Format dropdown list.
          2. Select ▲ Good (green) from the Show upward trend as dropdown list.
      8. Select Save and continue.

    3. In the Settings step of Data views:

      1. Leave all settings at their defaults.
      2. Select Save and finish.

You have now set up your data view for proper reporting on summary data.

Workspace

To report on your summary data, create a new Project in Analysis Workspace.

  1. Select Customer Journey Analytics from the   App   app switcher.
  2. Select Workspace from the top menu.
  3. Select Create project.
  4. Select Blank Workspace project from the dialog with options to create a blank Workspace project.
  5. Select Create.

You see an empty canvas with a Freeform panel, consisting of an empty Freeform table.

  1. Ensure that the data view, selected for the panel, is referring to the data view containing the configuration for the summary data. For example, Example Data View Using Summary Data.
  2. Ensure that the data range is valid for the data you want to report on. For example: Last 2 full months.
  3. Drag Tracking Code (Event) from Dimensions and drop the dimension onto the empty Freeform table.
  4. Drag Orders from Metrics, and drop the metric onto the Events column to replace that column in the Freeform table.
  5. Drag Revenue from Metrics, and drop the metric to add as an additional column to the Freeform table.
  6. Drag Impressions (Summary) from Metrics, and drop the metric to add as an additional column to the Freeform table.
  7. Drag Cost (Summary) from Metrics, and drop the metric to add as an additional column to the Freeform table.
  8. To save your project, select Project > Save, and provide a name for your project. For example, Example Project Using Summary Data.

You want to use the power of reporting on summary data and report on cost per impression and return on ad spend (ROAS). To report on these metrics, you have to create two calculated metrics.

  1. Select Components > Calculated metrics.

  2. Select AddCircle Add to add a new calculated metric.

    1. Specify Cost per Impression for the Name.
    2. Select Currency for Format.
    3. Specify 4 for Decimal places.
    4. Use Event Cost (Summary) ÷ Impressions (Summary) as Definition.
    5. Select Save.
  3. Select AddCircle Add to add another new calculated metric.

    1. Specify Return on Ad Spend for the Name.
    2. Select Currency for Format.
    3. Select 2 for Decimal places.
    4. Use Event Revenue (Last Touch | 30 Days) Event Cost (Summary) as Definition.
    5. Select Save.

Add your calculated metrics to your report.

  1. Drag Cost per Impression Calculator from Metrics and drop the metric to add as an additional column to the Freeform table.

    1. Select Setting Column settings.
      1. Disable Percent.
  2. Drag Return on Ad Spend Calculator from Metrics and drop the metric to add as an additional column to the Freeform table.

    1. Select Setting Column settings.

      1. Disable Percent.

      2. Enable Conditional formatting.

        1. Select Auto-generated.
        2. Select a preferred Conditional formatting palette.
    2. Select Save to save your project.

If you want to report on Campaign Name rather than Tracking Code (Event), take the following steps:

  1. Duplicate the Summary Data Report Freeform table visualization.
  2. Rename the duplicated visualization to Summary Data Report (using Campaign Name).
  3. Replace Switch the Tracking Code (Event) dimension with the Campaign Name (Lookup) dimension.

You can report correctly on Campaign Name (Lookup) because of the derived field you created, and the summary data group component configuration for Campaign Name (Lookup). See Data view.

Your final project should look like the one shown below.

Example Project Using Summary Data, showing Summary Data Panel with Summary Data Report

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