Analysis Workspace allows you to build analyses quickly to gather insights and then share those insights with others. Using the drag-and-drop browser interface, you can craft your analysis, add visualizations to bring data to life, curate a dataset, and share and schedule projects with anyone you choose.
This video demonstrates the functionality using Adobe Analytics. However, the functionality is similarly available in Customer Journey Analytics. Be aware of the differences in terminology between Adobe Analytics and Customer Journey Analytics (for example visits versus sessions).
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Interface
The following image and accompanying table explain the main elements in the Analysis Workspace user interface:
Location
Name and function
A
Contains the name of the project, a menu structure to access functionality, a button
to return back to your Project list, and a Share button to share your Workspace project. Select the name of your project (for example: New project) at any time to change the name. Select
to mark your project as a favorite project
.
B
Button panel: Contains buttons to access the key features of Analysis Workspace:
Left panel: This area contains individual panels, visualizations, components, or lists. The content depends on the button selected in the button panel.
D
Canvas: The main area where you drag content from the left panel to build your project. The project dynamically updates as you add panels, add visualizations to panels, and add components to visualizations. You can create multiple panels, and within each panel you can create multiple visualizations. Each panel is based on a selected data view. The selected data view determines available components like metrics and dimensions. See Panels - Data view for more information.
Features
The key features of Analysis Workspace are available through the button panel:
Icon
Feature
Description
Panels
Panels are used to organize your analysis within a project and can contain many tables & visualizations. Many of the panels provided in Analysis Workspace generate a full set of analyses based on a few user inputs.
Guided Analysis
Guided analysis allows you to self-serve high quality data and insights about the customer journey through guided workflows. You can create an analysis for inclusion in your Workspace project, or include an existing analysis previously saved.
Visualizations
Visualizations, such as a bar or line chart, can be used to bring data visually to life. On the far left panel, select the middle Visualizations icon to see the full list of visualizations available.
The table of contents organizes all panels and visualizations included in the project into a collapsible list, allowing you to access a specific panel or visualization quickly.
Data dictionary
The Data dictionary helps both users and administrators keep track of and better understand the components in their Analytics environment.
Menu
Most of the functionality of Analysis Workspace is available through drag and drop, and trough context menus within panels, visualizations and components.
Functionality is also available through the Workspace menu and shortcuts or hotkeys. Shortcut keys differ depending on the operating system that your browser is running on. See the tables below for an overview.
Note that on your keyboard the following symbols might be used:
⇧ for shift.
⌘ for cmd (command).
⌃ for ctrl (control).
⌥ for opt (option).
⎇ for alt (alternate).
See the tables below for an overview of the available menus.
Open the Customer Journey Analytics YouTube channel in a new browser tab.
Help documentation
Open the documentation (you are actually reading just now…) in a new browser tab.
Help forum
Open the Adobe Analytics Experience League communities forum in a new browser tab.
Hotkeys
Show an overview of the hotkeys (shortcuts) you can use in Workspace.
Enable debugger
Enable the debugger. Your project will reload.
Disable debugger
Disable the debugger. Your project will reload.
Performance
Show a dialog displaying metrics on the Analysis Workspace performance. Use Download as CSV to download a CSV file of the performance metrics.
About Workspace
Show an About Analysis Workspace dialog with version information, feature access levels and active feature flags.
Data sources
You synchronize visualizations to control which data table or data source corresponds to a visualization. See manage data sources for more information.
Select Customer Journey Analytics from the app switcher
at the top right of the interface.
The Projects page of Analysis Workspace is shown by default. If a specific project has been selected for you or you have been working on recently, then that project is shown by default.
Create a project
An analysis in Analysis Workspace is referred to as a project.
You can create a project in Analysis Workspace as described in Create projects.
As you create an analysis in Analysis Workspace, your work is automatically saved.
When you finish building out the project and it’s gathering actionable insights, others might want to consume the project. You can share the project with users and groups in your organization, or even with people outside your organization. For information about sharing a project, see Share projects.
Additional resources resources
The Learning landing page in Customer Journey Analytics. This page is great way to become acquainted with Analysis Workspace. Especially the Learning Workspace Fundamental. This template walks you through common terminology and steps for building your first analysis in Workspace