Fixes in Customer Journey Analytics
- Fixed Customer Journey Analytics performance issues (error messages while loading projects). (AN-269451, AN-270649)
- Fixed an issue in Customer Journey Analytics where Session Starts did not match Flow Entries for Page Names. (AN-273501)
- Fixed an issue with the Fallout report in Customer Journey Analytics not functioning properly. (AN-269761)
October 2021
| Feature | Description | General Availability - Target Date |
|---|---|---|
| Rolling window for Connection data retention |
Note: Please contact Customer Care or your Adobe Account Team to have this setting implemented. It is not yet available via the Customer Journey Analytics UI. Lets you define a Customer Journey Analytics data retention setting as a rolling window in months (3 months, 6 months, etc.), at a connection level (not at a dataset level). Data retention is based on event dataset timestamps and applies to event datasets only. No data retention setting exists for profile or lookup datasets since there are no applicable timestamps. The main benefit is that you store or report only on data that is applicable and useful and delete older data that is no longer useful. It helps you stay under your contract limits and reduces the risk of overage cost. | October 7, 2021 |
| Report Builder support |
Report Builder is a Microsoft® Excel Add-in that allows you to easily create, edit, and refresh custom reports using Customer Journey Analytics data. With Report Builder and Excel, you can use the simple but flexible drag-and-drop UI to easily build complex data requests. With Report Builder for Customer Journey Analytics, you can:
| October 7, 2021 |
| Visualizations for Analytics dashboards | Analytics Dashboards is introducing three new visualizations to give executives and decision makers an even better at-a-glance understanding of their data. The new doughnut, line, and horizontal bar charts all make it easier to see data for individual dimension items, without having to open a details view. Learn more | October 7, 2021 |
| Customer Journey Analytics Audit Logs API | The Audit Log API endpoint lets you request audit log data from Adobe. It is an important part of security compliance, and for auditing data or user actions. | October 7, 2021 |
| Quick Filter Builder | Allows business users to quickly apply basic segments in a simplified, in-line project workflow. No need to go to the Filter Builder. Learn more | October 21, 2021 |
| Analysis Workspace Left Rail Search Improvements | Left rail search will 1) prioritize exact matches above broad matches, in addition to continuing to account for component recency and relevancy. 2) It highlights matched characters to make search results more understandable. 3) It’s easier to find classifications related to a dimension. 4) Finally, it supports wildcard (*) searching to more easily find specific components that you need. Note: Wildcard searching does not yet work at the dimension item level. | October 21, 2021 |
| Analysis Workspace Dark Theme | Dark theme is available as a display option. | October 21, 2021 |
September 2021
| Feature | Description | General Availability - Target Date |
|---|---|---|
| Metric deduplication | Adobe Customer Journey Analytics can now deduplicate instances of a metric. If the same value is seen a column (either itself or another column), you can prevent a metric from increasing. Deduplication prevents over-counting of key metrics and increases trust in your data. Learn more | September 16, 2021 |
| Daylight savings time support for reporting | All data in Customer Journey Analytics is stored in UTC (not with a specific time zone). Data Views in Customer Journey Analytics can now shift data to account for the 1-hour increase or decrease based on daylight savings. Learn more | September 16, 2021 |
| Custom calendars | Lets you select a different calendar type (such as retail 4-4-5) for a data view. You can create multiple data views based on the same connection to see the same data in different calendar formats. Learn more | September 16, 2021 |
| Boolean field support | Customer Journey Analytics now supports Boolean fields. Learn more | September 16, 2021 |
| New Connections Info experience | This Connections UI enhancement lets you know whether and when your data is ready to be used in reporting. It also lets you track any issues with processing data. Learn more | September 20, 2021 |
August 2021
| Feature | Description | General Availability - Target Date |
|---|---|---|
| New Connections Info experience | This Connections UI enhancement lets you know whether and when your data is ready to be used in reporting. It also lets you track any issues with processing data. Learn more | August 19, 2021 |
| Control over case sensitivity in Data View dimensions | Allows you to control whether Customer Journey Analytics treats dimension values as case sensitive. This allows for de-duplication of rows that have the same value, but a different case. Learn more | August 19, 2021 |