Request stitching

Contact Adobe Customer Support with the following information:

• A request to enable stitching.

• The dataset ID for the dataset that you want to rekey.

• The column name (identity path and namespace) of the persistent ID for the desired dataset (the identifier that appears on every row).

• If the dataset supports identityMap:

  • For field-based stitching, specify the namespace for both the persistent and person IDs.
  • For graph-based stitching, specify the namespace for the persistent ID and the identity namespace to use for querying the identity graph.

• If the dataset does not support identityMap:

  • For field-based stitching, the column name of the person ID for the desired dataset (the person identifier, which also acts as a link between datasets in the context of a connection).
  • For graph-based stitching, the identity namespace that you want to use for querying the identity graph.

• Your preference of lookback window and replay frequency. See your Customer Journey Analytics package for the options available.

• Sandbox name.

The Adobe Customer Support works with Adobe engineering to enable stitching upon receiving your request. Once enabled, a rekeyed dataset that contains a stitched ID column appears in Adobe Experience Platform. Adobe Customer Support can provide the new dataset’s ID.

When first turned on, Adobe provides a backfill of stitched data. See your Customer Journey Analytics package for the option available.

If you want to use the stitched dataset in a cross-channel analysis, you need to add the stitched dataset to a connection in Customer Journey Analytics. Then add any other datasets required for cross-channel analysis, and select the correct person ID for each dataset.

Create a data view based on the connection.